Manager, FCSD Special Projects

**In this position...** The Special Projects Manager is a new FCSD role responsible for leading high-priority, time-sensitive initiatives that require disciplined project execution, strong cross-functional coordination, and direct engagement with internal and external customers. This role will manage detailed project plans, drive alignment across multiple stakeholders, remove barriers to execution, and ensure deliverables are completed on time, with quality, and in accordance with business objectives. The ideal candidate is a structured operator and confident leader who can translate ambiguous or urgent business needs into clear work plans, accountable owners, milestones, risks, and decisions. This individual must be comfortable working in a fast paced environment with timelines, shifting priorities, executive visibility, and customers who expect a high level of responsiveness and follow-through. **What you'll do...** - Lead special projects from intake through completion, including scope definition, workplan development, milestone tracking, issue resolution, and final delivery. - Manage detailed integrated project plans that include objectives, deliverables, timing, dependencies, owners, risks, decision points, and escalation paths. - Coordinate cross-functional teams across business, operations, technical, customer-facing, finance, legal, purchasing, supply chain, field, and other support functions as required. - Drive project governance through regular status reviews, action item tracking, risk reviews, escalation routines, and leadership updates. - Establish clear roles, responsibilities, and accountability across project participants, ensuring each workstream understands expectations and deadlines. - Manage demanding customers and stakeholders with professionalism, urgency, and transparency, especially when timelines are rigid, or issues require rapid resolution. - Anticipate project risks, identify bottlenecks, and proactively develop mitigation plans to protect delivery timing and business outcomes. - Facilitate working sessions, problem-solving discussions, and decision forums to align stakeholders and move projects forward. - Prepare concise executive-level updates, including status summaries, key risks, decisions needed, help required, and next steps. - Track project performance against committed timelines, deliverables, and success measures, ensuring accurate and consistent reporting. - Lead issue resolution across teams when deliverables are delayed, requirements are unclear, or dependencies are not being met. - Maintain strong documentation, including project plans, meeting notes, action registers, risk logs, decision logs, and post-project lessons learned. - Support continuous improvement by identifying process gaps, simplifying workflows, and recommending repeatable project management practices. - Represent the organization in customer and leadership interactions, reinforcing accountability, responsiveness, and execution discipline. **Success Measures Success in this role will be measured by the ability to:** - Deliver special projects on time and within agreed scope. - Maintain accurate, actionable project plans and status reporting. Improve cross-functional alignment and accountability. - Reduce project delays by proactively identifying and resolving risks. - Provide leadership with clear visibility to project status, decisions needed, and help required. - Strengthen customer and stakeholder confidence through responsive and disciplined project execution. - Establish repeatable project management practices that improve future execution. - Drive alignment and trust through effective communication. **You'll have...** - Bachelor's degree in business, engineering, operations, supply chain, project management, or a related field - 4+ years of experience managing complex projects, programs, or operational initiatives with multiple stakeholders and interdependent workstreams. - 2+ years leading cross-functional team…