YOUTH CARE SPECIALIST (2nd Shift)

**Position Overview** Supervise and mentor resident male and female youth ages 10 – 17 in short-term residential shelter setting. The Youth Care Specialist will provide independent living skills through demonstration, observation, and instruction to young youth in the Residential Shelter via individual and/or in group settings. Reports to the Shift Supervisor. **Knowledge, Skills, and Abilities** The most important knowledge, skills, and abilities (KSAs) are listed for Youth Care Specialist. **Knowledge:** - Customer and Personal Service- Knowledge of principles and processes for providing youth and families with personal services. This includes youth with needs assessment, meetings quality standards for services, and evaluation of customer satisfaction. - Crisis Intervention –Knowledge of principles, theories, models, and procedures for counseling of physical/mental/emotional/behavioral dysfunctions. - English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. - Education and Training – Knowledge of principles and methods for medical instruction for individual purposes. - Ethics – Knowledge of nursing ethics. - Knowledge of principles and processes for providing youth and families with personal services. - Knowledge of Microsoft Word and data processing **Skills:** - Excellent interpersonal skills. - Excellent written and oral communication skills - Excellent attention to detail **Abilities:** - The ability to communicate effectively in simple and precise terms with clients and co-workers. - The ability to interact with persons of diverse backgrounds with tact, courtesy, and poise. - The ability relate to customers or clients in difficult situations. - The ability to give full attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. - Ability to adapt quickly to changes in procedures, conditions and to interruptions which disrupt the workflow. ***Position Duties and Responsibilities*** Occupation specific tasks and the most important generalized work activities are listed for **Youth Care Specialist** - Review, monitor and administer all client medications daily, this will take place as soon as a client is admitted to YCC Residential Program. - Ensure Intakes, Discharges, Behavioral Management System, documentation, logs, and collection of data meets required Quality Assurance Standards and policies and procedures. - Responsible for giving instructions to YCC clients regarding desirable health and personal habits, ensuring clients are appropriately dressed, fed, and ready for school or other activities. - Responsible for transporting clients to off-site activities and appointments when requested by Program Manager of Residential Services and/or Shift Supervisor. - Responsible for ensuring the safety and security of all clients. - Responsible for completion of personal training objectives within established timeframes. - All other duties as assigned. **Education and Experience** High School Diploma and a minimum of six (6) months related experience; preferably working in a residential shelter with at risk youth. A valid driver’s license and safe driving record is required. **Mathematical Skills and Reasoning Ability** Basic and/or advanced computational skills may be necessary. **Physical Demands** This is a sedentary position, and the incumbent will be required to sit approximately 70 per cent of the time. Little to moderate lifting of less than 25 lbs. may be required. **Work Environment** The noise level in the work environment is usually moderate. Friday-Tuesday 2:45pm-11:15pm