WBG Pioneer - Product Analyst Intern

**WBG Pioneer - Product Analyst Intern** | Job #: | req37726 | | --- | --- | | Organization: | World Bank | | Grade: | T3 | | Location: | Washington, DC,United States | | Hiring Manager: | Paola D'Alessandro | | Required Language(s): | English | | Preferred Language(s): | | | Closing Date: | 8/12/2026 (11:59pm UTC) | | **Description** WBG Pioneers, the World Bank Group’s Internship Program, offers undergraduate and postgraduate students a high impact learning experience at the heart of global development. Participants gain hands on experience in a diverse and dynamic environment, contribute fresh perspectives and innovative ideas, and connect with international professionals working to end poverty on a livable planet. The Information and Technology Solutions (ITS) Vice Presidential Unit (VPU) enables the World Bank Group to achieve its mission of ending extreme poverty and boost shared prosperity on a livable planet by delivering transformative information and technologies to its staff working in over 150+ locations. For more information on ITS, see this video: [https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w](https://www.youtube.com/watch?reload=9&v=VTFGffa1Y7w) **** **Unit Context** The WBG Corporate Solutions Department (ITSCO) is focused on the digital transformation of essential corporate services to ensure WBG operations are seamless, resilient, and future ready. Uniting digitalization roadmaps, experience design, process optimization, application delivery, systems management, and technology modernization across some 170 products and services, the department links business ambition with operational excellence—from intuitive employee experiences and precision payroll to data-driven decision making, intelligent automation, and AI enablement. The Corporate Experience Solutions (ITSCX) unit serves as the World Bank Group’s hub for designing, delivering, and evolving the digital interactions that connect our people and partners to the organization. Loosely aligned with the “systems of engagement” concept, this unit focuses on the full spectrum of stakeholder experiences encompassing employees, shareholders, partners, the public, and beyond. Our purview includes high-impact corporate platforms such as the intranet, external websites, and tools supporting employee engagement, Board relations, recruitment, onboarding, talent development, learning, travel, time recording, desk booking, and other solutions that touch the day-to-day work of the WBG’s global workforce and millions of external users. These are mission-critical, high visibility products, where speed, intuitiveness, and agility are paramount. The Personalized Workspace & Apps team within ITSCX provides WBG employees with intuitive, self-service portals and mobile applications to interact with corporate services, such as HR, IT, time recording, leave, approvals, and more, following digital workplace best practices. **Duties and Responsibilities** The Product Analyst Intern will support the Product Management team in the analysis, planning, and delivery of AI-enabled digital products and employee experiences. Working closely with the Product Manager, Product Owners, UX Designers, and Engineering teams, the intern will help translate business needs into actionable requirements, conduct research and analysis, support SAFe Agile delivery processes, and contribute to the continuous improvement of product capabilities. Primary Responsibilities: Assist in gathering, documenting, and analyzing business and user requirements through interviews, research, and stakeholder engagement. Support the development and maintenance of product artifacts including business requirements, user stories, acceptance criteria, process maps, journey maps, and feature documentation. Conduct user research and competitive analysis to identify industry trends, emerging AI capabilities, and best practices that can inform product strategy and design. Analyze business processes and user workflows to…