Staff UX Designer

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. A quick snapshot… Staff Product Designers at Conga own a functional design area end-to-end, set the direction for our Phoenix design system, and lead research that shapes how the product evolves. The strongest candidates combine rigorous research instincts, both qualitative and quantitative, with the strategic clarity to translate insight into action. They bring a point of view, engage with business context, and know how to build alignment across Product, Engineering, and leadership. Why it’s a big deal… Conga’s products are used by enterprise teams to manage some of the most consequential workflows in their business: contracts, pricing, revenue operations. When the experience is confusing, deals stall and teams lose trust in the tools. When it’s clear and well-considered, it compounds. As a Staff Product Designer, your decisions shape how thousands of enterprise users navigate complexity every day, set patterns that flow into the Phoenix design system, and influence how engineering builds. Here’s what we’re looking for… Contribute to product end-to-end experience design, from early problem framing and research through wireframing, prototyping, and high-fidelity design Plan and conduct strategic user research including interviews, usability testing, A/B testing, and concept validation Work with product teams to define KPIs and build an analytics strategy that informs design decisions Contribute to and apply our Phoenix design system, ensuring products are coherent and consistent at scale across the platform portfolio Communicate design strategy to stakeholders across leadership, engineering, and product, adapting the story to the audience Collaborate with product and engineering to make customer-focused decisions across core product areas Lead design for AI-powered product experiences including agentic workflows, AI assistants, and automated decision surfaces - owning the strategic direction and setting patterns for the broader team Research and pilot new AI tools and methodologies and share findings with the team Mentor Senior and mid-level designers to elevate best practices and design thinking across the UX team Required Skills: 8+ years of product design with a portfolio demonstrating complex enterprise or SaaS UX work Able to plan and run qualitative and quantitative research independently, including interviews, usability testing, A/B testing, and concept validation Meaningful contribution to a design system, including component design and cross-team collaboration on rollout and governance Experience designing for AI-powered features: agentic workflows, AI assistants, or automated decision surfaces — with strategic ownership of direction and patterns Proficiency in Figma including component architecture, auto layout, advanced prototyping, and design system contribution, plus hands-on familiarity with AI-assisted design tools (Claude Code, Cursor, v0, Bolt, or similar) Experience with product analytics tools such as Pendo, Google Analytics, or similar Strong communication and facilitation: able to run a critique, align a senior stakeholder, write a clear design brief, and adapt the story to the audience Track record of mentoring and developing other designers N…