Teller

***JOB DESCRIPTION*** ***TELLER I/TELLER FLOAT*** \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* SUMMARY: The Teller I/Teller Float position will perform a variety of financial transactions and recommend additional products and services based upon **M**ember need by utilizing the Island Federal Credit Union’s preferred way of selling. Teller I/Teller Float will learn to perform routine financial transactions to include deposits, withdrawals, cash advances, loan payments, transfers, and check cashing in a courteous, accurate, and efficient manner. While in this position, Teller I/Teller Float will learn and become knowledgeable about the Credit Union’s products and services. This person requires an ability to communicate effectively with prospective and current **M**embers and to represent the credit union in a positive and professional manner. \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* ## ESSENTIAL DUTIES AND RESPONSIBILITIES: - Learn all aspects of the teller position. - Learn and obtain a solid foundation of the products and services offered by the credit union. - Evaluate new and existing **M**ember’s accounts while performing transactions and be proactive in - identifying each **M**ember’s needs. Cross sell credit union services, deposit and loans products, which provide solutions to the **M**embers’ needs and improve their financial well-being. - Greet **M**embers in a courteous, professional, and timely manner while providing prompt and accurate service. - Perform transactions including, but not limited to, deposits, withdrawals, transfers, cash advances, loan payments, and check cashing. - Responds in a professional manner to **M**embers' inquiries, requests or problems. - Responsible for maintaining teller drawer cash within the appropriate levels. - Maintain an up-to-date and thorough knowledge of all credit union products and services. - Promote, explain, and cross-sell credit union products and services. - Responsible for the accuracy and completion of the teller daily proof. - Keep all credit union **M**ember and employee related business in strictest confidence. - Possess general knowledge of BSA rules and regulations. Completes and passes BSA Training requirements. - Process shared branching transactions and inquiries. - Maintain a neat and orderly work area. - Process check orders and certificates of deposit. - Cross train and learn branch morning work. - Accommodate flexible work schedule to meet branch needs, including evenings and weekends and other branch locations as directed by management. - Teller Floats are required to report to various in-county (Nassau or Suffolk) locations required and as directed by Management. - Perform all other duties as assigned. \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\* **REQUIREMENTS:** - High school graduate or equivalent. - Must possess good communication skills. - Minimum 3 months customer service experience in a financial institution or retail environment preferred. - Previous Teller or cash handing experience preferred. \*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*' **COMPENTENCIES**: - Excell…