Technician Hiring Specialist

**In-Office Schedule**: 4 days per week **Address:** 3000 Auburn Dr., Beachwood, OH 44122 **POSITION SUMMARY:** Why join Penske as a Hiring Specialist for our Technician Hiring Center, you ask? It’s simple. You will be the "voice" of Penske - the person greeting our technician candidates via phone and sending them off with a smile. This exciting role will work in our hiring center and support operations across the United States and Canada. You will work as a part of a team who is committed to ensuring a high-touch, personal approach with technician candidates. In this role, you will have responsibility for sourcing candidates from our recruiting tools and managing applications who apply, interviewing, making hiring decisions, and extending job offers. You will interact with candidates and our field operations managers via phone and electronic correspondence. We are looking for individuals who are passionate about discussing careers that can change lives, building relationships over the phone, have high energy and a positive attitude, and who have an attention to detail and capacity to deliver results. In this role you will need to be proficient in the use of technology, being able to capture candidate information via phone while managing multiple screen computer applications. You will work with an awesome team, reporting to supervisors and managers of our hiring center, and regularly collaborating with field peers and managers of our 750 +truck maintenance facilities across the country. **RESPONSIBILITIES:** **Lead Sourcing and Management:** • Actively source and manage candidate leads via inbound and outbound calls, e-mail, social media, resume and other internet databases, and associate referrals. • After qualifying candidates, you will present them the total value proposition and benefits of working with Penske, and discuss the details of available technician career opportunities. • You will accurately capture and manage driver information in our lead capture system, Salesforce.com. • For candidate leads that may not currently meet our requirements or have interest in current openings, you will use our systems and processes to keep them engaged for the future. **Application Completion and Candidate Management:** • Take phone applications from qualified driver leads, accurately capturing their information into Penske’s application systems. • Ensure all applications are fully complete and accurate per company and DOT requirements. • Manage candidates in our application system, currently ORC, in accordance with all company procedures. **Phone Screening and Selection:** • Conduct phone and/or video interviews with qualified candidates, utilizing Penske’s selection process and tools as directed. • You will be responsible for ensuring that all candidates meet minimum qualifications. • The hiring decisions you make have a direct impact on our business operations and external customer success. • Manage the candidate processes, such as providing offer letters and initiating background screening services through a third-party • Scheduling meet and greet/manager introduction sessions between the candidates you provided contingent offers to. **Recruiting Administration and Coordination:** • Ensure compliance with all federal/state hiring laws and regulations. • Manage a timely candidate process within Penske’s expected thresholds. • Actively demonstrate company commitment to diversity and inclusion strategies to ensure strong, diverse candidate slates. • Return all messages before leaving work each day. • Perform other related duties as required or assigned. ### Qualifications **Experience Requirements:** • External Candidates are required to have at least 2 years of prior work experience in one of the following: -Part of a recruiting function where you made decisions on finalists or hired candidates -In a call center where you were responsible for making decisions. -In a customer-facing retail environment where you were responsible f…