Studio Manager

**Benefits:** - Bonus based on performance - Competitive salary - Employee discounts - Opportunity for advancement - Paid time off **Be fit. Change lives. Have fun.** Do you have a zest for life and for fitness? For changing lives and managing a team? For being in charge of the big picture as well as the tiny details? If you’re nodding, smiling, and all but shouting “YES!” then keep on reading, because an Orangetheory Fitness studio manager might be just the career for you. We’re looking for someone who is both driven and approachable. Who is task-oriented and willing to be held accountable. Who will look everyone who enters the studio — members, employees, vendors, visitors — in the eye, call them by name, and make time for them. Who can motivate a sales team. Who listens. Who likes to stay fit and to have fun. If something goes wrong, you get it fixed. If a member is celebrating her 20th class or his 65th birthday, you make sure they’re recognized. When sales goals are set, you surpass them. ***SUMMARY / OBJECTIVE*** As a Studio Manager, you will be responsible for providing leadership and daily direction to the sales teams in our facility. This critical position requires a solid understanding of sales and operational excellence. As the lead for the sales function, the Studio Manager must execute lead-generation strategies to increase membership sales and revenue. Promote the health and wellness benefits of a healthy lifestyle. This leader must possess a high caliber of coaching and staff development. A successful employee in this position can perform the following duties. **JOB RESPONSIBILITIES** - **Sales and Operations Management:** Efficiently manage and exceed OTF sales and operational budgets, ensuring adherence to business policies and driving revenue growth - **Team Leadership and Development:** Lead and coach OTF staff, ensuring high performance through effective training, evaluation, and mentorship - **Sales Strategy and Execution:** Coordinate sales drivers, oversee sales process, and maintain OTF class size through promotional initiatives - **Customer Service and Community Engagement:** Provide Exceptional customer service, resolve issues effectively, and plan engaging events to enhance community involvement - **Operational Excellence:** Enforce corporate policies, maintain front desk systems, and ensure facility cleanliness, maintenance, and operational efficiency - **Performance Evaluation and Improvement:** Conduct staff performance reviews, monitor KPIs, and implement strategies for continuous improvement in sales, service, and operations **JOB REQUIREMENTS** - **Demonstrate High Performance:** Show competitive drive and deliver results at a high level. - **Effective Management Skills:** Ability to prioritize, organize, and complete tasks efficiently, including managing difficult customer and employee situations - **Interpersonal and Communication Skills:** Connect effectively with members, the community, and the public. Possess excellent written and verbal communication skills. - **Business Acumen:** Demonstrate strong decision-making skills that add value to the business. Proficient in Microsoft Office, mobile applications, and CRMs. - **Education and Experience:** High school diploma or equivalent required, Bachelor’s degree preferred. 1+ years of experience in retail or direct sales management/lead generation systems. Specific job duties and selection requirements vary between Orangetheory studio locations, and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process. Acknowledgement \* I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted direct…