Sr. Solutions Consultant

Company Description At PayNearMe, we’re on a mission to make paying and getting paid as simple as possible. We build innovative technology that transforms the way businesses and their customers experience payments. Our industry-leading platform, PayXM™, is the first of its kind—designed to manage the entire payment experience from start to finish. Every click, swipe or tap is seamless, fast and secure, helping non-commerce businesses boost customer satisfaction, accelerate payments, and reduce costs. Our single platform handles it all: cards, ACH, digital wallets such as PayPal, Venmo, Cash App Pay, Apple Pay and Google Pay, and even cash at more than 62,000 retail locations nationwide. Today, thousands of businesses across consumer lending, iGaming and online sports betting, property management, and tolling trust PayNearMe to deliver a payment experience that drives real results. In September 2025, we raised a $50 million Series E funding round to accelerate our growth. We’re a team of 300+ employees across 41 states, headquartered in Silicon Valley with satellite offices in Dallas, TX and Holmdel, NJ. Join us and be part of a team that’s shaping the future of payments—one experience at a time. We’re in growth mode and looking to add a dynamic Sr. Solutions Consultant to our PayNearMe team. This position will report to the Manager, Sales Engineering. You will have significant interaction with the Sales, Product and Onboarding teams. Responsibilities: Lead sales engagements with Account Executives and Account Management to qualify new sales opportunities. Serve as the sales team subject matter expert on PayNearMe’s technology platform, payments solutions, Agentic IVA capabilities, and services model in both internal and customer-facing engagements. Partner with Account Executives to position, demonstrate, and sell PayNearMe’s Agentic IVA solution and future agentic AI modules as they are introduced to market. Develop and conduct compelling demonstrations of PayNearMe’s payments platform, Agentic IVA, and related AI-powered solutions for prospective customers. Propose, scope, and architect solutions that transform the payment and customer engagement experience. Collaborate with Product and Marketing teams to translate product functionality and innovation into compelling business value propositions. Solicit and document client feedback and evaluate market data to help shape sales strategies, product direction, and AI solution adoption. Provide feedback on market insights, competitive trends, and emerging opportunities in payments, customer engagement, and agentic AI technologies. Achieve sales goals and quotas on a quarterly and annual basis. Work with the sales team to establish relationships with customer contacts in technical, operational, product, and business leadership roles, building credibility with all decision makers. Work closely with the onboarding team to initiate new implementations and ensure all relevant solution designs are documented and complete. Assist the sales team with responding to technical RFP, RFI, and security questionnaire requirements. Work with the sales team to document product gaps identified during the sales process and communicate those gaps to Product and Engineering prior to contract signature. Act as a trusted advisor to customers throughout the evaluation process, helping them understand how PayNearMe’s payments and AI solutions can drive measurable business outcomes. Qualifications: 5+ years of successful Solutions Consulting, Sales Engineering, Solution Architecture, or related pre-sales experience. 5+ years of experience in payment processing, fintech, business process outsourcing, customer engagement technology, AI solutions, or related technology industries. Demonstrated experience supporting the sale, implementation, or deployment of Agentic IVA (Intelligent Virtual Assistant) solutions and conversational AI technologies. Strong understanding of agentic AI concepts, customer engageme…