Slots Guest Services Representative - Park MGM

Las Vegas, Nevada **The SHOW comes alive at MGM Resorts International** Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. **THE JOB:** As an on-call Slot Guest Services Representative, you are an essential part of guest experience. Your commitment to assisting with property and slot-related questions, machine payouts, and enrollment in the MGM Rewards Program will set the stage for the memories guests can carry with them well past their stay with us. **THE STARTING RATE:** $16 plus tips **THE DAY-TO-DAY:** - Create a welcoming environment by greeting all guests, maintaining a clean, presentable slot area, assisting with slot machine and general property inquiries and delivering personalized guest experiences - Circulate through assigned sections and respond promptly to slot machine lights and perform minor repairs such as clearing bill jams, resolving printer or bill acceptor tilts, and replacing ticket paper - Pay slot machine jackpots and completes the required paperwork neatly and accurately, IRS W2G/1042‐S forms - Enroll guests into the MGM Resorts International Rewards Program following established guidelines and by verifying government issued guest ID, age and using property enrollment devices - Stay informed of the various types of slot machines on the casino floor to better assist guests in looking for a particular type of machine or denomination - Maintain awareness on company and departmental news and events to effectively answer guests’ questions, and enhance the guest experience by recommending MGM shows, restaurants and attractions to guests - Monitor for underage gambling and report any individuals under 21 to a supervisor or Security, as needed - Complies with departmental and company policies and procedures including Title 31 **THE IDEAL CANDIDATE:** - Must be 21 years of age or older - High School Diploma, or GED **THE PERKS & BENEFITS:** - Wellness incentive programs to help you stay healthy physically and mentally - Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more - Free meals in our employee dining room - Free parking on and off shift - Health & Income Protection benefits (for eligible employees) - Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community **VIEW JOB DESCRIPTION:** https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11951 Are you ready to **JOIN THE SHOW**? Apply today!