Shipping & Receiving Specialist

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this **Shipping & Receiving Specialist** opportunity at **NDX Dental Art Laboratory** in **Lansing, MI**. The regular hours for this position are from **7:30 AM to 5:00 PM, Monday through Friday**, and subject to change from time to time. **This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!** **Primary Responsibilities and Essential Functions of the Position:** - Enter prescription information via Data Entry to schedule cases - Perform the scheduling function for each case received - Through LIS, enter demographics and customer information - Print preference notes matching to case - Responsible for billing and invoicing all finished cases and will sort and attach - Assist with answering incoming calls - Make outgoing calls to customer’s offices - Respond to all inquiries from customer’s offices **Secondary Responsibilities and Essential Functions of the Position:** - Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear - Sorts and attaches doctor prescriptions - Responsible for properly packing all completed cases - Responsible for verifying and properly consolidating all cases to prepare for shipping - Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures - Disburse cases for local drivers - Maintain proper level of assembled shipping boxes - All other jobs as assigned **Skills and Abilities Required:** - Computer skills - Must be able to read, write, speak and understand English - Strong attention to detail - Multi task - Phone etiquette **Minimum Education and Experience Required:** - Preferred: High school diploma or GED equivalent - Demonstrated relevant employment experience may be considered in lieu of education - Dental office experience preferred - Dental terminology knowledge preferred - Billing experience preferred - Working knowledge of Microsoft Office **Hazardous Materials or Equipment Used:** - Disinfectant process chemicals - Personal protective equipment as required - Office equipment **Physical Requirements:** - Regularly required to sit, stand, walk, and/or reach - Exhibit fine motor skills and/or perform repetitive motions - Good manual dexterity - Ability to walk and stand for long periods of time - Repeated bending and kneeling - May be required to push, pull, lift, and/or carry up to 20 pounds