Senior Manager, Strategic Accounts

Senior Manager, Strategic Accounts **Job Description** Reports To: Director of Strategic Accounts Department: Sales Location: Home Office Based (DFW)/Remote Based - TX POSITION SUMMARY The Senior Manager, Strategic Accounts is responsible for developing, managing, and growing Revision Skincare's most important strategic customer partnerships. Serving as the primary business leader and day-to-day point of contact for assigned accounts, this role drives profitable growth through strategic planning, partnership execution, cross-functional collaboration, and alignment with Revision's field sales organization. The Senior Manager, Strategic Accounts owns the customer relationship and is accountable for achieving revenue, growth, and strategic objectives across assigned accounts. This individual works closely with customer stakeholders, field sales leadership, marketing, education, operations, and finance to execute annual business plans, launch new products, drive promotional programs, support educational initiatives, and maximize customer performance. Success in this role requires strong relationship management, business acumen, commercial execution, and the ability to influence both internal and external stakeholders. The Strategic Account Manager acts as the bridge between Revision Skincare and its strategic partners, ensuring alignment on shared goals and delivering exceptional customer experiences. LOCATION Home Office-based in major metropolitan area with major airport; this position will require travel nationwide as needed and approved by the Director of Strategic Accounts; travel is estimated at 60% to 75%. Key Responsibilities Strategic Account Leadership - Serve as the primary relationship owner and trusted business partner for assigned strategic accounts. - Develop deep understanding of customer business objectives, growth strategies, operational priorities, and organizational structures. - Create and execute annual Joint Business Plans (JBPs) that align customer goals with Revision Skincare's strategic priorities. - Identify opportunities to expand account penetration, increase product adoption, and accelerate growth. - Establish executive-level relationships and maintain regular engagement with key decision-makers. Revenue Growth & Business Development - Deliver annual sales, revenue, and growth objectives across assigned accounts. - Develop account-specific growth strategies, promotional plans, and business initiatives. - Identify whitespace opportunities, new locations, customer expansion opportunities, and emerging business needs. - Drive successful adoption of new product launches, programs, and strategic initiatives. - Monitor account performance and implement corrective action plans when needed. Customer Partnership Execution - Lead execution of all customer-facing initiatives, including: - Promotional programs - Product launches - Educational events and training programs - Marketing activations - Business reviews - Growth initiatives - Coordinate cross-functional resources to ensure seamless execution of customer commitments. - Ensure all partnership activities align with annual business plans and growth objectives. - Manage customer communications and serve as escalation point for operational and business issues. Field Sales Alignment & Enablement - Serve as the primary liaison between strategic accounts and Revision's field sales organization. - Gather field insights and customer feedback to improve account strategies and business performance. - Partner with Business Development team to align customer strategies and local market execution. - Communicate account priorities, promotional plans, educational initiatives, and business objectives to field teams. - Support field sales teams in maximizing strategic account opportunities within their territories. Education & Professional Development Programs - Collaborate with Revision's Education and Marketing teams to develop and execute customer education strategies.…