Senior Manager of Revenue Operations

Clever is on a mission to connect every student to a world of learning. As the leading identity platform for education, more than 111,000 schools worldwide use Clever to power secure digital learning experiences. With Clever’s layered security solutions, schools can protect access and identities for all staff, teachers, and students. With a secure identity platform for schools and a network of leading application providers, Clever is committed to advancing education with technology that works for students everywhere. Clever, a Kahoot! company, has an office in San Francisco, CA, but you can visit us at clever.com anytime. About the Team & Opportunity The BizOps team at Clever sits at the intersection of revenue strategy and execution — partnering with Sales, Customer Success, Marketing, and Finance to build the data infrastructure and operational playbooks that drive growth. We’re looking for a Senior Manager of Revenue Operations to own the end-to-end RevOps function and fill a critical gap on the team: someone who can think clearly about the business and do the work themselves. This isn’t a strategy-only seat — you’ll be hands-on with the modeling, the systems, and the stakeholders. If you’re motivated by turning messy data into trusted decisions and getting cross-functional teams moving in the same direction, this role was built for you. How You’ll Make an Impact Revenue operations & analytics Own bottom-of-funnel operations: pipeline review, renewal forecasting, NRR/GRR tracking, and contraction analysis Build data-driven recommendations end-to-end — from the initial model to the leadership presentation Drive ARR dashboard automation and reduce reliance on manual data reconciliation Own cross-sell pipeline visibility and white space analysis Process & systems Clean up legacy processes while continuing to build — this is the most important challenge for this hire in year one Implement and improve account segmentation, territory modeling, and quota/capacity planning Partner with Salesforce and BI teams (Sigma) to strengthen reporting infrastructure Contribute to lead lifecycle management, marketing-to-sales handoff, and funnel optimization Cross-functional leadership Serve as a thought partner to Sales, CS, and Marketing leaders — elevating the credibility and strategic footprint of the RevOps function Lead change management across teams; frame process improvements as optimization, not criticism Translate business questions into analytical frameworks — start with “what are we trying to answer?” before building anything Team & management Manage a small team while staying hands-on with key deliverables — this is a player-coach role with real management scope Build credibility through early wins before pushing for larger structural changes What We’re Looking For Required Skills & Experience (Must-Haves) 5+ years in Revenue Operations, with strong experience in bottom-of-funnel operations (CS, renewals, NRR/GRR) Prior people management experience — has directly managed a team Solid across analytics, process, and systems — comfortable moving between all three, not just one Strong Salesforce proficiency: able to build, maintain, and improve complex reporting and data workflows Track record of building data-driven recommendations independently and presenting them to senior leadership Clear, concise communicator — precise with language and credible in the room with executives and cross-functional leaders Change management instincts: able to bring stakeholders along without disruption Experience operating in a high-accountability, metrics-driven environment (e.g., OKR-driven org) Preferred Qualifications (Nice-to-Haves) Experience with BI tools such as Sigma, Tableau, or equivalent Experience with renewal forecasting tools (e.g., Gong) Familiarity with EdTech or SaaS go-to-market models Benefits & Perks Competitive salary Flexible PTO and Paid Parental Leave Comprehensive health, vision, and dental coverage Mental healthcare service…