SENIOR DEPARTMENTAL SYSTEMS ANALYST (TAP)

This position is responsible for testing both software and hardware devices, including Salesforce and Nextfare systems, to ensure functionality, reliability, and performance. Candidates will execute test plans, document defects, and collaborate with development and engineering teams to support high-quality deployments. ***Recruitment Timelines: I****nterviews are projected to be scheduled for the week of 8/31/2026. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.* - Researches functional areas to determine information systems needs - Performs requirements analyses, feasibility studies, and prepares project proposals for the development, enhancement, and maintenance of an information system specific to assigned department - Designs technical systems specifications - Provides input to consultants regarding systems needs and acceptability of alternatives - Evaluates systems to ensure that requirements are properly satisfied - Verifies vendor compliance with contract and work plan - Monitors systems performance and responds to systems emergencies - Troubleshoots, analyzes, and resolves system problems - Prepares cost/benefit analysis reports for information processing systems and develops associated justifications for the acquisition of systems products and services - Prepares reports, systems training manuals, and technical systems documentation - Creates and modifies microcomputer programs - Develops advanced microcomputer analytical models and report programs using specified software packages - Designs advanced decision support tools and models used for decision making - Participates in department information security, disaster recovery, and safety programs - Participates in evaluation and awards of contracts to information systems vendors - Oversees, trains, and motivates assigned staff May be required to perform other related job duties A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: **Education** - Bachelor's Degree in Computer Science, Information Systems, or a related field **Experience** - Three years of relevant experience performing systems analysis or computer programming work; some positions in this class may require specialized experience in area of assignment **Certifications/Licenses/Special Requirements** - A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions **Preferred Qualifications** Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are **not** intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: - Experience testing both software applications and hardware devices, including Salesforce and Nextfare systems or similar systems - Experience developing and executing test plans, creating test cases, and documenting defects for both software and hardware platforms - Experience utilizing test automation tools and performing manual testing for software and hardware components - Experience applying quality assurance best practices, Software Development Life Cycle (SDLC) principles, and Agile methodologies throughout the software development lifecycle - Experience collaborating with cross-functional teams, including development and engineering, to resolve complex issues and ensure successful deployments **Knowledge of**(defined as a lea…