Senior Creator Campaign Manager

About impact.com impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com You will be the primary driver of growth and engagement within our clients' Creator Communities. This involves partnering with our brands to design, implement, and scale comprehensive strategies for creator recruitment, relationship management, and community growth, ensuring a vibrant, active, and profitable partner network. What You'll Do Strategy & Planning Develop and implement performance-led strategies to attract creators aligned with defined brand and business goals. Strategize content creation and casting to ensure campaigns are on trend and highly relevant to the current social media landscape. Recruitment & Campaign Execution Lead a 360° creator recruitment effort, identifying and targeting creators to join programs/campaigns, leveraging offshore support where necessary. Source and vet qualified creators for each campaign, providing data-driven recommendations based on follower count, location, niche, and audience demographics. Create comprehensive creator campaign briefs based on client guidelines and FTC/disclosure compliance standards. Manage and oversee execution for campaigns, from casting through final reporting. Client & Creator Management Lead kick-off calls and prepare all necessary documentation (internal and external), efficiently responding to client communications. Negotiate terms and communicate extensively with creators, including facilitating product orders and gathering content drafts. Review and approve creator content to ensure compliance with the brief and quality standards (e.g., spelling and grammar). Provide excellent customer service and subject matter expertise, ensuring client and creator satisfaction and trust in our services. Performance & Optimization Monitor and manage program timelines and budgets to ensure both revenue goals and client deadlines are consistently met. Gather campaign metrics, analyze performance, and format data to generate actionable insights. Identify potential upselling opportunities and communicate these effectively to senior leadership. Design and execute incentive programs, including flat fees, performance-based rewards, and exclusive offers. Internal Collaboration Collaborate closely with internal teams (community support, sales, product, marketing, and client success) to ensure creator community and affiliate strategies align with overarching business goals. What You Bring Completion of your free Getting Started with Influencer Partnerships Certification on PXA. Bachelor's Degree At least 4-6+ years of proven professional experience in the Affiliate Marketing, Creator Marketing, or Community Management space. Strong foundational knowledge of creator and affiliate marketing strategies, tools, and technologies. Familiarity with the essential components of the creator lifecycle: budgeting, casting, negotiating, contracting, fulfillment oversight, draft approvals, and reporting. Exceptional communication skills (written and verbal) with demonstrated ability to engage and motivate diverse Creators, affiliates, and clients. A…