Senior Coordinator, Information Technology | PAM Health Corporate

## Overview The ***Senior Coordinator, Information Technology*** provides high-level coordination, administrative, and business support for assigned leaders, departments, projects, and initiatives. This role serves as a central point of contact for internal teams, external partners, vendors, and business stakeholders, ensuring timely communication, accurate follow-through, and effective coordination across multiple priorities. The Senior Coordinator, Information Technology supports executive-level scheduling, meeting preparation, documentation, minutes, action item tracking, reporting, process coordination, and basic business analysis activities, including gathering requirements, organizing information, identifying workflow gaps, and helping translate business needs into actionable next steps. ## Responsibilities **Position Responsibilities** - Provides senior-level coordination support for assigned leaders, departments, projects, and initiatives, ensuring priorities are organized, tracked, and completed accurately and timely. - Manages complex calendars, schedules meetings, coordinates logistics, prepares agendas, gathers materials, and ensures leaders and participants are prepared for meetings and follow-up activities. - Records meeting notes, decisions, risks, issues, and action items; distributes summaries and follows up with responsible parties to support accountability and timely completion. - Serves as a liaison among internal departments, hospital or business units, external vendors, consultants, and business partners to facilitate communication, resolve scheduling or coordination barriers, and maintain alignment across workstreams. - Supports basic business analysis activities by gathering and organizing stakeholder input, documenting current-state processes, identifying gaps or opportunities, and helping define business needs, requirements, and desired outcomes. - Assists with development and maintenance of reports, presentations, dashboards, project documentation, process maps, status updates, and other business materials for leadership review and decision-making. - Coordinates project and operational work plans, timelines, deliverables, milestones, dependencies, and follow-up items in partnership with business owners, project teams, and external partners. - Maintains accurate records, files, trackers, contact lists, meeting materials, project documentation, and other department resources in accordance with company standards and confidentiality requirements. - Drafts, edits, and formats correspondence, communications, presentations, meeting materials, and documentation with attention to accuracy, clarity, professionalism, and appropriate audience. - Processes or coordinates administrative items such as invoices, purchase requests, expense reports, travel arrangements, onboarding logistics, supply needs, and other operational support activities as assigned. - Uses independent judgment to prioritize competing requests, anticipate needs, escalate issues appropriately, and support smooth day-to-day operations in a fast-paced environment. - Maintains discretion and confidentiality when handling sensitive business, personnel, operational, financial, vendor, or patient-related information. - Promotes a collaborative, service-oriented approach when working with leaders, peers, team members, facilities, vendors, and external business partners. - Performs other duties as assigned. **Leadership** - **Inclusiveness:** Promotes cooperation, fairness and equity; shows respect for people and their differences; works to understand perspectives of others; demonstrates empathy; brings out the best in others and in his/her team - **Managing Staff:** Coaches, evaluates, develops, and inspires staff; sets expectations; recognizes achievements - **Stewardship and Resource Management:** Demonstrates accountability and sound judgment in managing company resources; appropriate understanding of confidentiality and company values; adheres to…