Regional Property Manager

**Organization Summary:** Burbank Housing is North Bay’s largest affordable housing organization. Since our start in 1981, we have developed, managed and serviced a portfolio of over 100 affordable housing communities across Sonoma, Napa, and recently expanded to Marin and San Francisco Counties. Affordable housing provides homes for individuals and families earning 30% to 60% of the Area Median Income (AMI), with income limits established annually by state and federal agencies. Our portfolio of communities continues to expand and adapt to the ever-evolving population shifts and needs in society. Permanente Supportive Housing (PSH) is a part of a larger effort to end homelessness. **Our Mission:** We are dedicated to building quality affordable housing in North Bay. We create vibrant local communities that are carefully designed, professionally managed, and sustainable both financially and environmentally, to foster opportunities for people with limited income of all ages, backgrounds and special needs. **Position Summary:** Under the direction of the Director of Property Management, the Regional Property Manager (RPM) oversees the daily operations of a portfolio of affordable housing communities owned or managed by Burbank Housing Development Corporation, including communities managed under third-party contracts and Permanent Supportive Housing (PSH) communities. The RPM interprets and implements property management policies and procedures in accordance with each community's approved management plan, applicable regulatory requirements, and organizational policies. The RPM provides leadership, coaching, performance management, and supervision to onsite property management teams to ensure operational excellence, regulatory compliance, and high-quality resident services. Additionally, the RPM is responsible for all aspects of affordable housing property management, including rent collection, occupancy management, financial performance, budget oversight, regulatory compliance, and resident relations. This role is responsible for achieving operational and financial goals while ensuring compliance with all applicable affordable housing regulations, including but not limited to the LIHTC Program, HUD, HOME, USDA Rural Development, Project-Based Voucher, and other funding program requirements applicable to the assigned portfolio. Thorough knowledge of federal, state, and local housing laws and regulations, including Fair Housing requirements and landlord-tenant law, is required. The position also requires the ability to analyze financial reports, monitor budget performance, identify variances, and implement corrective actions. The RPM must effectively manage multiple priorities while fostering collaborative relationships with residents, employees, vendors, service providers, regulatory agencies, and community partners. **Specific Duties and Responsibilities:** The primary duty of the Regional Property Manager is to ensure that each property in his or her portfolio is operating to the best of its ability. **1. Physical Site Management** - Monitor occupancy and leasing performance to ensure vacant units are leased promptly and occupancy goals are met. Identify and address chronic vacancies by implementing approved leasing and marketing strategies. - Conduct comprehensive monthly site inspections to ensure property operations, curb appeal, maintenance standards, resident services, and staff performance meet organizational expectations. - Partner with Site Managers and corporate staff to resolve resident concerns, escalated issues, and operational challenges. - Collaborate with the Director of Asset Management and Maintenance Department to plan and coordinate capital improvement projects while minimizing operational impacts. - Monitor replacement reserve balances and funding restrictions to support informed decisions regarding property capital needs. - Oversee overall move-in, stabilization and community support with partner agencies du…