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PROGRAM MANAGER

Supportive Concepts · Bethlehem, PA
Full-timeGeneralMid Level$25–$25/yr
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About the Program Manager role

Program Manager positions focus on delivering results in their domain. This page aggregates open Program Manager roles and what employers typically expect.

❤️Build a Career with Purpose- Help People Heal # Program Manager 🕒 Full-Time 💲 25.06/hour 💵 DailyPay Available ## Looking for More Than Just a Job? At **Resources for Human Development**, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life. We’re seeking compassionate, dedicated professionals who are looking for more than a paycheck. We’re looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping others succeed. Whether you’re beginning your career, changing professions, or bringing years of experience, we provide the training, support, and opportunities needed to help you thrive. ## About Resources for Human Development For more than 50 years, **Resources for Human Development** has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping individuals achieve greater independence, confidence, and success while promoting dignity, respect, inclusion, and personal choice. Every day, our team members make a meaningful impact by supporting people in reaching their goals and living their best lives. # Why Join Our Team? ## 💰 Competitive Pay & Benefits • Competitive Compensation • DailyPay – Access Your Earned Wages Before Payday • Medical, Dental & Vision Insurance • 401(k) Retirement Plan • Paid Time Off • Employee Assistance Program • Wellness Programs • Employee Referral Bonuses • Company-Paid Training ## 🎓 Career Growth & Development • Paid Training Programs • Professional Development Opportunities • Certification Opportunities • Leadership Development Programs • Career Advancement Opportunities • Opportunities Across Multiple Service Lines ## ❤️ Meaningful Work That Matters • Make a Difference Every Day • Support Individuals and Families • Build Meaningful Relationships • Strengthen Communities • Join a Mission-Driven Organization # What You’ll Do The Program Manager provides leadership to program staff in collaboration with the Community & Day Service Manager. The program manager is responsible for ensuring the creation of a safe and healthy environment that fosters communication, a sense of well-being, empowerment and support to the consumers supported by the program. The Program Manager is responsible for overall management of the non-residential site(s) they supervise and all staff working in the site/group(s). The Program Manager will act as a role model for employees regarding the expectations of how the job duties should be performed, the attitude to maintain while at work and appropriate interactions with consumers and other professionals. A commitment to RHD values should be demonstrated as job duties are performed. The Program Manager reports directly to the Community & Day Service Manager. In this role, you will: - Provide guidance and leadership to CIS/ES including supervision as assigned by the Program Director - Provide CIS/ES’s training and mentoring that supports staff development and document and address any identified needs for improvement. - Manage site scheduling including all callouts, no-shows, and time-off requests to provide coverage as needed. - Assist in interviewing new CIS/ES candidates. - Participate in and attend planning and team meetings for participants. - Respond appropriately to crisis situations by notifying the appropriate persons, completing/submitting incident reports. - Report any medical concerns to the ADRCS immediately. - Develop and coordinate the planning of monthly consumer activities and ensure their implementation. - Provide day-to-day program support to ensure services are provided per the ISP. - Manage, monitor, and reconcile all site and consumer-related expenditures as required - Oversee the maintenance, upkeep and safety of the physical site and site vehicles, reporting needed repairs, upkeep, and conditions to the ADRCS. - Monitor and ensure the timely and accurate completion of document…

Salary estimate

$25 – $25/yr
Provided by the employer.

Skills for this role

CommunicationLeadership

Resume tips for Program Manager applicants

Interview preparation

Prepare concrete STAR-format stories that show Program Manager outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Program Manager problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About Supportive Concepts

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