Principal Solutions Engineer, New Business

OUR MISSION At Redwood, we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT The Principal SE is Redwood's top technical voice in new business. You own the most complex and strategically significant deals in the pipeline — and you make the team around you better. Where a Senior SE executes a great demo, a Principal SE architects a great deal. Where a Senior SE understands the SOAP market, a Principal SE shapes how Redwood shows up in it. This is a role for someone who operates with minimal direction, makes sound technical decisions under pressure with incomplete information, and has a multiplier effect on the people around them. Own complex, strategic deals end-to-end. Lead the technical strategy on Redwood's most important new business pursuits — from first discovery through POC design, evaluation management, and technical close. You are the final word on technical fit, solutioning, and risk assessment on the deals that matter most. Mentor and multiply the team. Elevate the SE team's capabilities through active mentorship — coaching deal strategy, reviewing technical approaches, and building shared assets (demo environments, POC templates, integration blueprints, competitive intelligence) that reduce per-deal effort across the entire team. Cover the full SOAP surface area — in depth. Beyond fluency in the five Gartner SOAP use cases lies deep expertise: you can architect solutions across IT workload automation, data orchestration, IT workflow orchestration, citizen/self-service automation, and DevOps automation — and lead evaluations that span multiple use cases simultaneously. Demonstrate Redwood's AI capabilities at the technical authority level. Present and position AI-powered observability, intelligent job scheduling, agentic orchestration, and GenAI-powered automation workflows with enough depth to engage principal architects and CTO-level buyers — not just IT managers. Use and advance AI as a team-wide force multiplier. Apply LLM-based tooling, prompt-driven workflows, and AI productivity systems as standard practice — and actively help the team adopt the same. Bring a credible point of view on how AI is reshaping the SOAP market and how Redwood should be positioned as that shift accelerates. Shape competitive strategy from the field. Build and maintain deep knowledge of the competitive landscape. Go beyond knowing the differences to understanding the patterns of how and why deals are won and lost — and bring that intelligence back to Product, Marketing, and SE leadership in a form they can act on. Create lasting technical leverage. Author demo scripts, integration blueprints, POC frameworks, and technical content that outlive individual deals and compound in value across the team over time. Uphold and model Redwood's standards. Set the bar for professionalism, technical honesty, and ethical representation of Redwood's capabilities — and demonstrate it for the SEs who are learning from watching you. What we're looking for in how you work: Independent. You operate with minimal oversight and make sound judgment calls — including high-stakes technical de…