Part-Time Family Outreach Assistant (Temporary)

## Qualifications Required - High school diploma or equivalent. - Strong verbal communication and customer service skills. - Comfortable making a high volume of outbound phone calls. - Strong organizational skills and attention to detail. - Ability to accurately document information and maintain confidentiality. Preferred - Previous experience in customer service, call center, family engagement, or school office support. - Experience working in K–12 education or with enrollment processes. - Familiarity with Google Workspace (Sheets, Docs, Gmail) and basic data entry. * * * ## Skills & Competencies - Professional phone communication - Customer service and relationship building - Organization and time management - Accurate documentation and record keeping - Problem-solving and active listening - Ability to work independently while collaborating with a team - Commitment to providing an excellent experience for families * * * ## Schedule This is a temporary, part-time position with the following schedule: - Monday: 9:00 a.m. – 4:00 p.m. - Wednesday: 9:00 a.m. – 4:00 p.m. - Thursday: 9:00 a.m. – 1:00 p.m. Duration: Approximately 7 weeks, supporting network-wide recommitment outreach efforts ## Qualifications Required - High school diploma or equivalent. - Strong verbal communication and customer service skills. - Comfortable making a high volume of outbound phone calls. - Strong organizational skills and attention to detail. - Ability to accurately document information and maintain confidentiality. Preferred - Previous experience in customer service, call center, family engagement, or school office support. - Experience working in K–12 education or with enrollment processes. - Familiarity with Google Workspace (Sheets, Docs, Gmail) and basic data entry. * * * ## Skills & Competencies - Professional phone communication - Customer service and relationship building - Organization and time management - Accurate documentation and record keeping - Problem-solving and active listening - Ability to work independently while collaborating with a team - Commitment to providing an excellent experience for families * * * ## Schedule This is a temporary, part-time position with the following schedule: - Monday: 9:00 a.m. – 4:00 p.m. - Wednesday: 9:00 a.m. – 4:00 p.m. - Thursday: 9:00 a.m. – 1:00 p.m. Duration: Approximately 7 weeks, supporting network-wide recommitment outreach efforts **Equal Opportunity Statement** University Prep Schools/ Detroit 90/90 is committed to creating an inclusive environment for all employees and applicants. We are proud to be an equal opportunity employer and encourage individuals from diverse backgrounds to apply.