Office Manager

ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE WORKPLACE & REAL ESTATE TEAM The Workplace & Real Estate team builds the places where LangChain builds the future of AI agents. We want every office to be somewhere people enjoy showing up to, spaces that run smoothly and feel good to be in. We think of the workplace as something worth designing thoughtfully and improving over time. We're a small, high-agency team with an on-site point person in each hub, and we try to automate the manual work rather than just adding more of it, across our SF and NY hubs plus co-working spokes as we grow. ABOUT THE ROLE The Office Manager helps run our NY hub day to day, both the on-the-ground experience and the systems that support it. NY is our second-largest and fastest-growing hub. You'll open and reset the office each morning and be a friendly, steady presence through the day, and over time you'll contribute to the tooling, standards, and vendor programs that keep things running consistently as we scale. It's a hands-on role for someone who enjoys taking care of a space and building the systems behind it. Location: This role is based on-site in our New York office, five days a week. WHAT YOU'LL DO TAKE CARE OF THE SPACE - Open and reset the space each morning so it's clean, stocked, and welcoming before people arrive - Keep the space organized, tidy, and well-stocked, a space the team can feel good about - Do a regular walkthrough to catch small things before they become bigger ones BE A FRIENDLY PRESENCE IN THE OFFICE - Be a visible, welcoming presence during business hours, greet guests, welcome and guide new hires and visitors, and be someone people can turn to on site - Help plan and run local in-office events, team moments, and any offsites hosted in NY SUPPORT OPERATIONS, VENDORS & BUDGET - Coordinate facilities, supplies, snacks, and equipment; build relationships with on-site vendors (cleaning, food, maintenance); serve as the local point of contact for building management and repairs, including flagging buildout/warranty issues to the Lead - Work toward more consistent, contracted vendor programs rather than ad-hoc ordering - Support budget tracking for the office; track cost-per-seat and utilization alongside Finance CONTRIBUTE TO SYSTEMS & STANDARDS - Manage the workplace ticket queue in Console and contribute to a shared SLA framework - Partner with IT to roll out and maintain the workplace tech stack, desk booking, room scheduling, visitor management, mailroom/deliveries, and networking - Build and maintain SOPs, playbooks, and trackers; partner with the SF Office Manager on shared standards across sites - Support space planning and moves for the office as the hub grows, com…