Mobile Responder

## Description # Tuesday-Saturday, 3pm-11:30pm # POSITION SUMMARY The Mobile Crisis Response (MCR) Team is designed to provide effective and timely care for individuals experiencing mental health crises who request support in their community. MCR is designed to assist in de-escalating crises to reduce need for more intensive interventions and higher level of care. The goal is to allow individuals to regulate and maintain safely in their community. MCR attempts to divert from the need for law enforcement, ambulatory services, emergency department, and acute hospitalization. The Mobile Crisis Responder is a part of the MCR Team and provides services in person wherever the crisis is occurring. A Mobile Crisis Responder provides medically necessary services to mitigate risk, increase safety for the person served and others, and enhance stabilization in their community. The Mobile Crisis Responder assists the person served in reaching stabilization for their acute crisis through psychoeducation regarding their mental health needs, symptoms management through use of a Crisis Safety Plan, relapse prevention by identifying risks and buffers, social support connection, and resource acquisition. # ESSENTIAL FUNCTIONS - Work in collaboration with members of MCR Team and other departments within Astra to respond to community members in crisis. - Respond to calls in person in the community within 60 minutes of the initial call whenever possible. Deployment should be the first response option. MCR is not telephonic service. - Provide person- and family-centered services with a recovery and stability focus designed to promote skills for coping with and managing mental health symptoms. - Approach interactions with persons served and colleagues from a trauma-informed perspective. - Utilize Evidence Based Practices (EBPs) in service delivery. - Create new, or review and confirm, existing safety plans customized to each person served. - Utilize appropriate assessment instruments to help monitor the progress of individuals served and ensure necessary services are received in the appropriate intensity and duration. - Provide services to meet the whole health needs of individuals served using a strengths-based approach. - Facilitate the utilization of the individual’s natural supports and resources to promote recovery and resilience. - Complete up to eight weeks of follow-up care until the person served no longer requires crisis services or until the person served is adequately connected to mental health supports. - Work in partnership with each person served to assess strengths, identify wants and needs, and any barriers/obstacles that may pose challenges to goal attainment that relate to the crisis. - Provide education, supportive and situational counseling, problem solving, role modeling, referrals, advocacy and safe compassion. - Work as part of an integrated treatment team collaborating with the individual served, family members or others they want involved in their treatment and other treatment team members (internal and external) to help support the individual in their treatment and recovery. - If an individual does need a higher level of intervention, MCR team members should engage that next level of intervention, provide a warm hand-off, and remain with the person served until - they are fully in the care of the next level of interventionists. This may include transporting the individual. - Follow all safety protocols as determined by the program. - Complete all required trainings. - Complete KDADS monthly tracking form. - Complete all required documents within 24 hours, including any incident reports as necessary. Whenever possible, documentation should be completed by the end of the shift. - Make necessary reports to DCF and APS within 24 hours. - Attend staff meetings, trainings, group and individual supervisions, as directed by supervisor. - Remain compliant with KDADS mandatory MCR trainings, maintain any certifications, licenses, or…