Medical Receptionist

**Job Title:** Full-Time Medical Receptionist **Company Overview:** ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients! **Job Responsibilities:** - **Patient interaction and registration:** Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR - **Phone management:** Answer telephone calls, record messages, and accurately re-direct calls as needed - **Payment processing:** Collect patient payments and manage payment transactions - **Administrative tasks:** Assist with faxes, emails, and office organization - **Office upkeep:** Maintain a clean and professional environment, and maintain a welcoming waiting area **Minimum Requirements:** - **Education:** 1. High School Diploma, or equivalent - **Licenses & Certifications:** 1. Medical Administrative Assistant, preferred - **Work Experience:** 1. Minimum of one year of customer service experience, preferably in a medical setting is preferred - **Required Skills, Knowledge, and Abilities** 1. Effective communication and interpersonal skills to interact with patients and coworkers 2. Superior customer service skills 3. A high level of professionalism 4. Experience with medical office software is a plus 5. Reliable transportation and the willingness to comply with the company travel policy 6. Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs. 7. Must have scheduling flexibility, including weekends and holidays **Pay & Benefits:** - Competitive hourly pay: $16.50 - $18, plus opportunities for overtime - Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked - Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment - 401(k) plan with company match after one year - Exciting opportunities for growth within the organization If you’re ready to grow in a supportive, team-oriented environment, apply today and start your journey with ExpressCare Urgent Care Centers!