Manufacturing, Inside sales support and planning (31962)

**Join UCC Environmental, a leader in sustainable technology solutions:** Looking for a career where your work has real impact? At UCC Environmental, you’ll join a company built on solving complex industrial challenges while advancing sustainable solutions for air, water, and solids handling around the world. We’re a privately held, family-owned business with more than a century of experience supporting mission-critical industries. Our teams work with utility power providers and heavy industrial customers globally, delivering innovative solutions in environmental compliance, material handling, and high-performance aftermarket technologies. At UCC Environmental, you’ll collaborate with a diverse, global team that values technical expertise, problem-solving, and long-term customer relationships. With continued growth across North America, EMEA, and Asia-Pacific, we offer opportunities to contribute meaningfully to an expanding international business. Headquartered in Waukegan, Illinois, UCC owns and operates sales, manufacturing, assembly, and warehousing facilities across the United States, Canada, Germany, India, and China. If you're looking for a place where your ideas matter, your work has purpose, and your career can grow alongside a global organization, UCC Environmental could be the right fit! The ideal candidate will have demonstrated capabilities in collaborating with others to perform tasks within a team environment. Work experience with a privately held company will be beneficial. # **Primary Duties and Responsibilities:** **The Parts Application Specialist will:** - Support Field Sales Office efforts to identify, standardize and upgrade service parts by researching UCC contract, standard or vendor drawings. Respond to inquiries on applications, product bulletins, product drawings and parts marketing database notes. Process part number addition requests and Engineering Work Requests. - Develop pricing and processes price requests as necessary. - Process customer master information changes, credit memorandums and commission adjustments. Enters/updates customer orders as necessary. - Resolve customer issues regarding warranty claims, disposition reporting, emergency orders and past due order expediting. - Assist in the expediting and collection of past due invoice accounts. - Assist in the improvement of departmental processes and efficiency. - All other duties as assigned. **Education and Experience:** - High school diploma required; Associated Degree preferred - 3-5 years Parts Application or related experience, Customer Service, Technical background and Computer/ ERP required. - Ability to read engineered design drawings a plus. - Experience with Microsoft Suite (including Outlook and Access programs) and intranet programs, Citrix and SharePoint preferred. - Technical or manufacturing experience/ knowledge preferred. (Engineering, Purchasing or Operations) **Characteristics and Skills:** - Exceptional communication skills – written and verbal; strong interpersonal skills. - Excellent time management skills, detail-oriented and able to work at a fast pace. - Organized, reliable and good business knowledge. - Ability to multitask objectives and responsibilities, work within a team environment and provide technical support to department members. **Essential Physical Abilities:** - Ability to sit or stand at a desk using a computer 80% of the time. **Core Values and Beliefs** Must be aligned with Core Values and Beliefs that drive UCC’s existing corporate culture. - People – we trust and invest in our people, unlocking their full potential and they always come first - Teamwork – we respect others and create a collaborative working environment of inclusion and inspiration - Integrity – we are truthful and respectful to customers, employees, community and suppliers - Customer Satisfaction – we keep existing customers by delivering exceptional customer service - Innovative –we encourage resourceful problem solving in the f…