Lead Animal Care Technician - Best Friends Pet Hotel

Our experienced animal care leads provide loving care for our pet guests while they stay and play in our pet hotel; focusing on safety, comfort, and cleanliness. This position is a stepping stone for the Animal Care Manager role. We are an Employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you! **We offer:** - - Health, dental, vision, life insurance, STD/LTD, 401K with company matching - ESOP - Employee Stock Ownership Plan (100% company paid) - Paid vacation - Uniforms - Pet supply and service discounts and more! **Responsibilities:** - Cleaning and maintenance of pet suites, condos, general boarding areas, and kitchen - Feeding and watering pet guests - Monitoring and charting every pet guest - Monitoring pet belongings - Laundering duties - Assisting other associates and performing other duties as needed **Education:** - High School Graduate or Equivalent **Experience:** - Minimum of 1-year animal care/kennel experience. - Animal Care Technician Certified - Playtime Certified **Physical:** - Must be able to work evenings weekends and holidays. - Must be able to frequently lift 40 pounds. - Must be able to be on feet eight hours per day. - Must be able to stand, walk, and climb stairs frequently. - Must be able to work on computer system. - Must be able to handle dogs on leashes. - Must be able to work in an environment with exposure to disinfectant/sanitation. chemicals, animal dander and excretions. **Personal:** - Must have the ability to resolve problems quickly and professionally. - Must have the ability to supervise, motivate and counsel Associates. - Must have strong communication and interpersonal skills. - Must possess a love of animals. - Displays a professional manner at all times. In accordance with Massachusetts pay transparency requirements, the compensation range for this position is $17.00–$20.00 per hour, depending on experience, qualifications, and other business-related factors. This position may also be eligible for commissions, bonuses, incentives, and additional benefits where applicable.