Investment & B2B Operations Specialist

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. This role sits at the core of Bybit’s transition from a crypto exchange to a digital financial platform , where fiat infrastructure, stablecoins, and B2B partnerships drive user acquisition and revenue. You will own the design, launch, and scaling of B2B fiat and investment-related operations globally — including Fiat-as-a-Broker (liquidity infrastructure), OTC flows, and stablecoin partnerships. The role requires a combination of product thinking, operational execution, and ecosystem building across LATAM, SEA, EU, and other key markets. You will work closely with Product, Treasury, Compliance, and regional teams to build scalable, compliant, and revenue-generating B2B business lines. Key Responsibilities Fiat & Investment Product Operations Design and optimize operational frameworks for fiat-based products, including OTC, broker service, and structured fiat flows Build and iterate business and revenue models (spread, incentives, partner economics, liquidity routing) Conduct market research and competitor benchmarking across global markets (LATAM, SEA, EU) B2B Business Development & Integration Own end-to-end execution of B2B fiat initiatives, including: Fiat-as-a-Broker (liquidity infrastructure & white-label solutions) OTC and RFQ flows for institutional clients Stablecoin partnerships Payment and fiat infrastructure outsourcing Fiat Earn / yield product collaborations Design integration frameworks and go-to-market strategies for partners (banks, fintechs, payment providers) Define product requirements and work with Product/Tech to deliver scalable solutions Drive onboarding and activation of B2B partners Operations, Performance & Growth Own daily operations of B2B and investment products, ensuring efficiency, scalability, and service quality Design and implement SOPs, operational workflows, and service standards Build and optimize incentive schemes, pricing strategies, and partner economics Monitor key metrics (volume, conversion, revenue) and continuously optimize performance Partner Management&Ecosystem Building Manage relationships with banks, payment providers, liquidity partners, and stablecoin issuers Act as the key interface across internal teams (Product, Compliance, Treasury, Risk, Regional Ops) Drive strategic partnerships to expand Bybit's fiat and stablecoin ecosystem Compliance & Risk Coordination Ensure all business lines operate within regulatory frameworks across multiple jurisdictions Work closely with Compliance and Risk teams to design scalable, compliant operational models Support EDD, onboarding, and transaction monitoring processes for B2B clients Requirements 4+ years of experience in banking, fintech, payments, or financial services, with exposure to investment or B2B products Strong understanding of fiat infrastructure, liquidity flows, or financi…