Guest Service Associate positions focus on delivering results in their domain. This page aggregates open Guest Service Associate roles and what employers typically expect.
As a Guest Services Associate, you'll be responsible for creating a Radically Welcoming and Guest-Centered experience for every guest who visits Community Action House. You'll often serve as the first point of contact for guests, visitors, volunteers, and community members while supporting daily operations at our Food Club & Opportunity Hub. You'll help guests register for Food Club memberships, provide internal and external referrals, answer phones, distribute diapers and infant formula, and ensure our front desk and guest spaces remain welcoming and organized. This position plays an essential role in supporting our programs by providing outstanding customer service while helping guests access resources with dignity and compassion. We are looking for kind, organized team members who thrive in a fast-paced environment, enjoy helping others, and have the ability to make thoughtful decisions while delivering exceptional guest service and living Our Values. As a part-time position, this position offers a consistent schedule of at least 23 hours, and no more than 29 hours in the event that there is a need for additional coverage. We are targeting candidates available for this schedule: Saturdays: 9:30-2:00 pm with one Saturday off a month Monday: 12:00 pm - 5:00 pm Wednesday: 12:00 pm - 5:00 pm Friday: 8:30 am - 5:00 pm
Salary estimate
$43,000 – $57,000/yr
Provided by the employer.
Skills for this role
SalesLeadership
Resume tips for Guest Service Associate applicants
Lead with measurable achievements relevant to Guest Service Associate (numbers, scope, impact).
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List the specific tools and skills the role names (e.g. Sales, Leadership).
Keep it to one page for early-career, two pages for senior Guest Service Associate candidates.
Interview preparation
Prepare concrete STAR-format stories that show Guest Service Associate outcomes you drove.
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Have thoughtful questions ready about the team, tools and success metrics.
About communityactionhouse
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