Go Kart Marshalls

**Now Hiring: Go Kart Marshalls** **Location: Apex Entertainment, Marlborough, Ma** Apex Entertainment is looking for energetic, safety-focused, and guest-driven individuals to join our team as Go-Kart Marshalls. In this role, you'll help create an unforgettable experience for our guests by maintaining a safe racing environment and delivering top-tier customer service. * * * ### **Responsibilities** **Guest Safety & Experience** - Maintain a thorough understanding of the course and all safety requirements. - Greet guests professionally and ensure they are properly harnessed, wearing appropriate clothing and footwear, and fully understand all course rules. - Clearly explain ride elements, supervise participation, and provide encouragement as needed. - Ensure the appropriate number of guests are on the course at one time and verify children meet all height and age requirements. - Assist guests entering and exiting the attraction safely. **Course & Equipment Oversight** - Inspect all harnesses, safety restraints, and equipment prior to each ride session. - Monitor equipment for wear and tear and report any concerns. - Abide by all safety requirements and properly use all equipment and materials as trained. - Control racing events from the central control station, including the operation of computer systems. - Enforce all ride rules and regulations before, during, and after operation. - Stop vehicles and de-board passengers during emergencies and shut down the race if major repairs are needed. - Keep the attraction area clean and free of debris. **Track Communication & Control** - Oversee a defined portion of the track and communicate with drivers using established signals such as flags and signs. - Ensure drivers safely enter and exit karts and provide assistance during lapping sessions. **Additional Duties** - Demonstrate exceptional guest service aligned with the company's core values. - Multitask effectively in a fast-paced environment. - Complete any additional tasks assigned by management. * * * ### **Qualifications** - Must be at least 18 years old. - Reliable, punctual, and able to maintain a positive, outgoing, "can-do" attitude. - Flexible, adaptable, and able to adjust to changing needs. - Able to stand for 4–10 hours at a time.