Future Opening: Launch Coach

**Benefits:** - Medical, Dental, & Vision Plan Options - 401(k) matching - Training & development - Wellness resources **Position Summary** The Launch Coach will coach business processes to improve profitability, increase market share, and enhance brand experience, consult with franchisees on business owner decisions, and collaborate with all franchisor team members to increase brand equity. The role will be responsible for developing and executing the business plan for the specific region, holding franchisees accountable for achieving the plan's goals, and providing consulting and recommendations to franchise owners on launch performance and business plans. **Essential Duties/Responsibilities** - Coach the franchisees and their teams - Lead and mentor the franchises - Inspire and obtain results through coaching of the franchisees - Increase value, equity, and profitability for the region - Consult and hold franchisees accountable for their goals - Build relationships with franchisees - Conflict resolution with franchisees - Facilitate conferences and trainings for franchisees - Contribute to network-wide initiatives - Other duties as assigned **External: Franchisee** - Visit franchises to evaluate operations, efficiency, and brand standards to ensure and maintain brand equity - Offer consultation and recommendations to franchise owners and GMs on overcoming operations challenges during launch - Engage Owners in Goal Setting and Review (GS&R) to determine their specific business goals, ensuring that set goals are measurable, achievable, realistic, and time-oriented - Provide resources and information on how to scale the Paul Davis business at double-digit growth; answer questions and consult new Franchisees and Associates on operational issues - Minimize job costs by regularly reviewing profit and loss financial statements with the franchise owner - Coach Franchisees along the Paul Davis Launch Path, 3 Year business plan, and ROTOR - Work with Franchisee to develop and implement strategies that help accomplish their specific business goals - Regularly review Business, Marketing, Sales, and Financial plans with Franchisee - Evaluate a 3-year plan and monitor Franchisees' sales to ensure that they are working towards meeting their quarterly objectives and 3-year targets - Analyze Franchisee performance and provide coaching feedback, guidance, and encouragement to positively impact results - Provide direct one-on-one (or group) coaching and technical assistance to Owners in the Launch Program - Record business successes and activities, and maintain communication with assigned franchise owners on a minimum monthly basis **Internal: Franchisor** - Develop Year 3 business strategies for revenue growth - Quickly address performance issues that affect the franchise in order of priority - Assist with the development of new Franchise Launch procedures and processes - Assist with department and team coordination on multiple components of launching a Paul Davis franchise - Assist with Owners School, Launch, and new Franchisee training - Regularly collaborate and communicate with the Operations team and attend district or statewide meetings in your invested districts, when applicable **Competency – Knowledge, Skills, and Abilities:** - Knowledge of Microsoft Office applications (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) - Knowledge of estimating platforms - Knowledge of running a business proficiently - Excellent communication skills - Leadership and entrepreneurial skills - Ability to be assertive, empathetic, inspiring, and engaging with others - Ability to learn and operate our primary operating systems and estimating platforms - Ability to create goals and business plans for franchisees - Ability to answer and communicate with independent franchises via phone and email - Ability to work with office equipment (fax, computer) - Ability to work independently - Ability to pass and maintain a satisfactory background check - A…