Implementation Manager

Location: Remote Department: Product & Engineering Reports To: Implementation Consultant Job type: Full Time, Exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Job Summary: The Implementation Manager is responsible for the execution, delivery, monitoring, and reporting of client and onboarding campaigns. This role serves as the primary campaign manager during the implementation phase, managing timelines and ensuring campaigns are end-to-end configured and deployed to meet client requirements. The Implementation Manager partners closely with Client Success and Development teams to implement client-approved specifications, translating approved business requirements into technical execution while proactively identifying and navigating technical limitations during implementation and delivery. Responsibilities Maintain and update campaign details, timelines, and statuses in internal systems Track, configure, and launch client campaigns according to defined requirements and timelines Monitor active campaigns to ensure delivery, optimal performance, and successful execution Communicate campaign-related updates, issues, and needs to Development and Customer Success teams Generate, review, and upload client and internal reports in a timely manner Support troubleshooting efforts by identifying errors or inconsistencies and escalating as needed Education & Experience Bachelor’s degree in any field from an accredited college or university required Entry-level role; prior professional experience is not required Strong organizational, communication, and attention-to-detail skills required Ability to manage multiple tasks and meet deadlines in a fast-paced environment Compensation and Benefits The base salary range for this role is $50,000-$55,000 Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth. Important Notice To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com Benefits: Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being. Healthcare : Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA : Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection : 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off : Take the time you need with a flexible vacation policy — recharge your batteries your way Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months). Your Work, Your Way : If you’re close to an office, we encourage spending some…