Front Desk Clerk positions focus on delivering results in their domain. This page aggregates open Front Desk Clerk roles and what employers typically expect.
**Front Desk Clerk – Home2 Suites / Tru by Hilton, Grove City, OH** **Pay:** $16.00 per hour **Position Type:** Full-Time ### Benefits - Benefits begin 30 days after hire - Medical Insurance - Dental Insurance - Vision Insurance - Life Insurance - Critical Illness & Accident Insurance - Paid Time Off (PTO) - Hotel Discounts ### Job Summary We are seeking a friendly, professional Front Desk Clerk to provide exceptional guest service and support daily front office operations. The ideal candidate will greet guests, handle reservations and check-ins/check-outs, answer phones, manage front desk transactions, and help ensure an outstanding guest experience. ### Key Responsibilities - Greet and assist hotel guests in a courteous and professional manner - Process guest arrivals, departures, and special requests efficiently - Maximize revenue opportunities through upselling and rate management - Follow hotel cash-handling procedures - Maintain a clean, organized front desk area - Address guest concerns and work toward prompt resolution - Report safety, security, and maintenance concerns to management - Complete shift reports, cash drops, and other front desk duties - Maintain proper key control procedures - Comply with hotel, brand, and company standards and policies - Work closely with the sales team to identify revenue opportunities - Utilize the property management system (PMS) effectively - Attend meetings and training sessions as required - Be flexible with scheduling and available to work various shifts ### Qualifications - Previous customer service experience required - Hotel front desk experience preferred - Strong communication and interpersonal skills - Excellent customer service and problem-solving abilities - Proficient in English, both verbal and written - Reliable, professional, and team-oriented ### What We're Looking For We value associates who are dedicated to delivering exceptional guest experiences, maintaining professionalism, and contributing to a positive team environment. Adaptability, dependability, and a willingness to learn are essential. **Apply today! We look forward to hearing from you.**
Salary estimate
$16 – $16/yr
Provided by the employer.
Skills for this role
SalesCommunicationSecurity
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