FBH Psychiatric Care Coordinator

## Overview **PSYCHIATRIC CARE COORDINATOR OPPORTUNITY** **Bremerton, WA** **CCSWW's Family Behavioral Health Team - Awarded WSU's Employer of the Year!** The Psychiatric Care Coordinator (PCC) provides direct assistance to the psychiatrist(s) and psychiatric ARNP(s) for Family Behavioral Health (FBH), and ensures all medical information is correctly entered into the FBH Electronic Health Record (EHR)/patient chart. The PCC facilitates patient flow, completes telephonic triage for scheduling of psychiatric evaluations and medication monitoring, and follows up with all areas pertaining to prescriptions of psychotropic medications. This includes the study of changing formularies within multiple Managed Care Organizations (MCOs), gathering of detailed history of prior psychotropic medications prescribed, documenting dosage, frequency, effects and side effects, and entry of such into the EHR. Frequently the PCC will negotiate with the MCO (insurance) to receive authorization for needed prescriptions. This employee will also interact with the MCO Pharmacy Chief (or other applicable MCO authority) when problematic issues pertaining to prescription payment authorizations arise. When prescription payment authorization is denied, this employee completes the appeal process, unique for each MCO. Once ordered and payment is authorized, the prescription is faxed/called in to pharmacy or ordered through the online prescription service by the employee. As most FBH prescriptions are for behavioral health issues and are psychotropic medications, this can be a complex and time-consuming process. Those who assist our psychiatrists and ARNP's also complete additional medical components of the Electronic Health Records/patient charts pertaining to demographics, current symptoms and behaviors, prior prescribed psychotropic medications, dosage and effectiveness/side effects. Weight and blood pressure are collected and documented at patient's arrival. **WHO ARE WE:** We are a values-driven organization, providing family-oriented mental health care for children, youth and families in their own homes and communities. Our skilled clinical teams provide intensive mental health services to help children and youth remain safely in their own home with their family, restoring hope, and helping to strengthen family unity. With sites located in Portland, Oregon and Washington, including Tukwila, Burien, Vancouver, Olympia, Yelm, Shelton, Aberdeen, Bremerton, University Place, and Tacoma locations. Family Behavioral Health offers comprehensive and intensive mental health services to a diverse population of youth and families. We employ nearly 800 caring and compassionate employees. **WHAT WE VALUE:**Compassion Diversity Excellence Justice Stewardship Accountability Safety We strive to help children and families live together safely and securely with hope and promise. We serve as a catalyst for change, challenging long-standing service traditions in community behavioral health. We approach service provision with humility and passion, demonstrated through compassionate and respectful interactions with youth and families. We offer alternatives to restrictive levels of care and stand strong to advocate with child-serving systems to provide the most normative, least-restrictive services in order to keep youth in their community. **WHAT WE OFFER:** - Opportunity to work with innovative therapeutic team who are serving youth and families in their home and community. - Additionally, some events and trainings are provided in person as well. - **Starting pay range: $31.20 - $34.71 per hour** - Bi-lingual fluency in Spanish and English, tiered pay depending on consistency of services delivered to Spanish speaking families served. ## Responsibilities **JOB SUMMARY:** - Gather primary referral (to psychiatric care), behavioral symptoms and concerns from parent, CCS Clinician and others as appropriate. Gather pertinent information from patient and complete patient history,…