Emergency Management and Victim Services Manager

**Job Summary** The Emergency Management and Victim Services Director is a civilian management-level position responsible for the development, coordination, implementation, and oversight of the City of Lawrenceville’s emergency management program, including disaster preparedness, emergency response, recovery, mitigation, continuity planning, and related resilience initiatives. Assigned to the Police Department for administrative and operational purposes, this position serves as the City’s lead Emergency Management Agency (EMA) coordinator and is responsible for coordinating preparedness and response efforts across all City departments and utilities. The position oversees planning and readiness for natural disasters, critical incidents, large-scale emergencies, and community recovery operations. The Director also oversees victim services and resource coordination for individuals affected by criminal acts, traumatic incidents, natural disasters, or other large-scale public safety emergencies. Victim assistance responsibilities are a secondary but essential function of the position and include support during criminal investigations, major incidents, emergency response operations, and large-scale or mass-casualty events. The position works closely with law enforcement personnel, City leadership, Public Works, Utilities, Communications and Marketing, Fire and EMS agencies, hospitals, schools, public health agencies, prosecutors, non-governmental organizations, and local, state, and federal emergency management partners to support preparedness, response recovery, and victim assistance efforts. The position is classified as exempt and serves at the direction of department leadership.**Essential Functions** **Citywide Emergency Management Program Administration** - Direct and manage the City of Lawrenceville's Emergency Management Agency (EMA) operations and programs and serve as the City's lead emergency management coordinator. - Develop, maintain, coordinate, and update the City's Emergency Operations Plan (EOP), including the Crisis Management Plan, Continuity of Operations Plan (COOP), hazard mitigation plans, Utility Utilization Plan, and related emergency preparedness documentation. - Coordinate preparedness, mitigation, response, recovery, and continuity planning activities across all City departments and utilities. - Serve as the City's liaison to local, regional, state, and federal emergency management agencies, including coordination with the Gwinnett Office of Emergency Management, GEMA, FEMA, and other emergency management partners. - Advise City leadership regarding emergency preparedness, disaster response, recovery operations, continuity planning, and organizational resilience initiatives. - Maintain emergency notification systems, resource inventories, mutual aid agreements, emergency response procedures, and related emergency management resources. - Monitor grant opportunities and coordinate emergency management grant administration, reporting, compliance, and reimbursement activities. - Coordinate public preparedness education, community resilience initiatives, and emergency management outreach programs. - Coordinate citywide emergency preparedness training, tabletop exercises, drills, and after-action reviews. **Police Department Emergency Management and Incident Support** - Coordinate Police Department emergency response activities utilizing the Incident Command System (ICS) and National Incident Management System (NIMS). - Assist command staff during critical incidents, major investigations, special events, and other significant public safety operations requiring emergency management coordination. - Serve in an emergency management leadership or support role during Emergency Operations Center (EOC) activations and other emergency response operations. - Coordinate with external law enforcement agencies, fire and EMS providers, public safety partners, and other response agencies during emergency incidents and plann…