Embalmer

The Embalmer is responsible for preparing the deceased's body for burial. **Overview & Responsibilities:** - Transfers decedents, embalms, dresses, caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instructions obtained from the family - Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files - Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor - Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations - Meets with client families to listen, educate, and arrange personalized funeral services and ensure their experience with the business is of the highest quality - Utilizes systems/technology, i.e., Matthews/Aurora Advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation - Completes tasks and details resulting from the arrangement conference - Ensures proper paperwork, including permits and certificates, are completed timely and follows relevant laws and regulation - Conducts and attends funeral services regularly - Leads all post-service follow-ups as needed **Requirement & Qualifications:** - High school diploma or the equivalent - Completed mortuary school - Ability to work on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, or residence as needed - Valid state-issued Embalmer license (as per state licensing requirements) - Minimum one year of experience in customer service - Minimum one year of work experience in the funeral industry is preferred - Ability to do decedent care, i.e., embalming (per state requirements) - Ability to keep all licenses and continuing education requirements current and in good standing - Organizational and planning skills; time management skills, and the ability to prioritize work - Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude - Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint) - Ability to lift 150lbs safely - Valid state-issued driver's license with a clear driving record