Driver License Examiner Assistant - Norristown

**NOTE: This posting will close on JULY 26, 2026 or after a total of 25 applications are received, whichever occurs first.** As a Driver License Examiner Assistant with the Department of Transportation, you will play a key part in helping customers receive the services they need. This role lets you use strong communication skills, accuracy, and professionalism to guide people through licensing requirements. Your work will support highway safety and protect customers from identity fraud. Choose a position where your efforts make a meaningful difference. This position supports the daily operations of a Driver License Center by assisting customers and ensuring proper processing of applications, tests, and identity documents. It helps protect against fraud and promotes safe and efficient licensing services. As a Driver License Examiner Assistant, you will perform the following duties: - **Customer Service:** Greet visitors professionally and guide them through driver license requirements - **Identity Verification:** Examine identification documents to prevent fraud and ensure accurate processing - **Test Administration:** Conduct vision screenings and standardized knowledge tests for applicants - **Data Entry:** Enter applicant information and test results into required computer systems - **Information Support:** Provide clear explanations about REAL ID, renewals and license options - **Policy Compliance:** Follow customer service, fee waiver and REAL ID rules in all transactions Interested in learning more? Additional details regarding this position can be found in the [position description](https://careers.employment.pa.gov/pd/PD_NEOGOV.asp?p=50481984). **Work Schedule and Additional Information:** - Full-time employment, 80 hours bi-weekly - Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch. - Overtime and travel as needed - **Telework:** You will not have the option to telework in this position. - **Salary:** In some cases, the starting salary may be non-negotiable. - You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. **QUALIFICATIONS** **Minimum Experience and Training Requirements:** - One year of experience obtaining, evaluating, and providing information to the public. **Other Requirements:** - You must meet the [PA residency requirement](https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx). For more information on ways to meet PA residency requirements, follow the [link](https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency Guidelines. - You must be able to perform essential job functions. **Legal Requirements:** - This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment. **How to Apply:** - Resumes, cover letters, and similar documents will **not** be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). - Your application must be submitted by the posting closing date*.* Late applications and other required materials will not be accepted. - **Failure to comply with the above application requirements may eliminate you from consideration for this position.** - All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the [Guidance for Generative AI Tools & Job Seekers](https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance "https://www.pa.gov/agencies/hrmoa/resources/generative-ai-hiring-guidance") fo…