Household Manager

Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results Join Us, Concentric - "Your World Secured" We are currently looking to hire a Household Manager to join our embedded team with our client in San Francisco! This is a full-time position, Monday through Friday, hours based upon position needs. Evening and weekend work may be required as job duties demand. JOB DESCRIPTION The Household Manager is an experienced personal service professional overseeing all operational, maintenance, and administrative functions across the Family's private properties and residences in Pacific Heights, Sausalito, and Nicasio. This role serves as the primary on-site liaison for vendors and contractors, directs the housekeeper and gardeners, and manages household errands and day-to-day operations, all with the highest standards of care, discretion, and professionalism in support of the Family's needs. RESPONSIBILITIES Preventative & Routine Maintenance Responsible for identifying and troubleshooting maintenance issues. Source, coordinate, and schedule all outsourced vendors to repair maintenance, facilities, and grounds issues. Ensure routine preventive maintenance, repairs, and occasional renovation projects are completed. Liaise with shared property maintenance staff and outside vendors as requested. Support Construction and/or Remodel Projects Support the Family with construction oversight, protocols, and punch lists as requested. Work closely with vendors, designers, general contractors, etc., to keep the Family and Family business office abreast of project progress. Document Inventories, Property Management & Facilities Systems Build on and refine current documentation systems, including building access, maintenance logs, warranties, inventories, and property operation and maintenance manuals. Develop and maintain emergency preparedness procedures, as requested, including supplies and physical safety protocols to protect occupants and assets. Personal Driving Transport the principals and family as needed/directed. Pet Services Exercise the family’s pets as needed. Take pets to the groomer and veterinarian as directed. AV/IT & Utilities Support Coordinate vendors and service providers to ensure AV/IT and utility systems are consistently in proper working order. Troubleshoot and resolve connectivity issues, etc. Vehicle Management Coordinate all administration, licensing and registrations, insurance, routine and seasonal maintenance, inspections, detailing, and fueling for all vehicles. Neighbor Relations Represent the Family professionally with neighbors, city officials, and/or others as required, and escalate concerns as appropriate. Provide On-Site Oversight Supervise local household and property maintenance activities. Facilitate efficiency, maximize performance, provide feedback, and ensure vendor consensus on deliverables and deadlines. Work collaboratively to support the Family's goals and expectations. S…