District Manager in Training

**Benefits:** - Health insurance - Paid time off - Training & development - Bonus based on performance - Employee discounts **Looking for people who want to make an impact and a difference in a growing company.** A Plus Automotive was founded in 2019 with a clear vision: to build a profitable business by creating a **positive employee experience**, so that every team member is passionate about delivering a **customer experience that exceeds expectations**. We are seeking a **District Manager in Training (DMT)** who is ready to grow into a multi-unit leadership role and help drive that vision forward. **Position Overview** This is a hands-on leadership development role. Candidates will be required to **learn our POS system, processes, and operations by running a store for 3–6 months**. During this time, you will demonstrate your ability to lead a team, deliver results, and develop your replacement. Promotion to a **District Manager role is earned** by proving you can successfully operate a location, build a strong team, and consistently deliver performance. **Key Responsibilities** - Perform all **General Manager duties** while in training - Ensure all locations: - Open on time and operate until scheduled closing - - Are properly staffed for business needs, including key roles (e.g., inspectors in NC locations) - - Monitor and manage **daily KPIs**, including mid-day (1 PM) performance checks to ensure pacing toward goals - Adjust operations as needed to improve performance and control labor - Send a **daily recap email** summarizing: - Challenges addressed - - Opportunities identified and action plans created - - Wins achieved - - Submit a **weekly goal improvement plan** - Act as a **leader and motivator**, maintaining a high level of energy, positivity, and engagement - Hold team members accountable: - Recognize strong performance - - Address missed expectations through coaching and corrective action - - Handle escalated **customer concerns, claims, and warranties over $100** - Complete and manage all **Personal Action Forms (PAFs)** for employee changes - Recruit, hire, and continuously build a strong talent pipeline - Manage **customer feedback and online reviews**, responding professionally and taking action when needed - Verify **payroll accuracy weekly (Thursday)**: - Ensure timecards, breaks, and employee data are correct - - Manage inventory and approve orders within budget - Maintain strong communication by responding to emails with **professionalism and detail** - Build **bench strength** through cross-training and succession planning - Support and promote company **initiatives, contests, and incentives** - Ensure all administrative tasks (payroll, bonuses, new hires, PAFs) are completed by **Monday at 8 AM** **Expectations** - Work **5 days / 55 hours per week in-store**, while remaining engaged and available as needed - Lead by example and build a team that **enjoys their work and takes pride in performance** - Increase sales, control costs, and drive profitability - Teach, train, coach, and motivate teams to achieve bonuses - Delegate effectively and follow up to ensure execution - Deliver consistent **performance management** - Ensure an outstanding **customer and employee experience** **Core Strengths** - Strong **leadership and conflict resolution skills** - Ability to listen, coach, and develop others - Self-motivated with the ability to work independently - High level of accountability for people, performance, and results - Strong communication and computer skills (Excel, email, text, Zoom) **Primary Focus** - Deliver an exceptional **employee and customer experience** - Recruit and staff for growth while maintaining labor control - Train and enforce adherence to processes and procedures - Prevent and resolve customer issues and damage claims - Achieve KPI targets: - Sales - - Customer count - - Payroll cost - - Profitability - - Maintain a safe work environment for employees and customers **Secondary Focus…