Director, Compliance & AI Governance

About AKASA At AKASA, our mission is to build the future of healthcare with AI. As the leading provider of generative AI solutions for the healthcare revenue cycle, we help health systems comprehensively capture and communicate the full patient clinical journey. By empowering health systems to streamline their operations, they can focus on what matters most - delivering quality patient care. We have raised over $205M in funding from investors such as Andreessen Horowitz, BOND, and Costanoa Ventures. This is the most exciting time to join AKASA. Revenue bookings for our new AI-native product suite have grown over 20x since launching in 2024. In this time, we have broken our record for the largest deal in company history three times consecutively. This growth is driven by the massive improvement we are generating for our customers across clinical quality and documentation accuracy, both top priority areas for health system leaders. Our deployments have been recognized nationally as "one of the most comprehensive real-world uses of GenAI in healthcare finance to date" (link https://hitconsultant.net/2025/10/13/cleveland-clinic-deploys-genai-for-coding-and-cdi-across-enterprise-powered-by-akasa/). Our customer base represents more than $120B+ in net patient revenue and includes the most innovative health systems in the country, like Cleveland Clinic, Duke, Stanford, and Johns Hopkins. Some of our recent recognitions include being named one of America's Top Startup Employers 2026 by Forbes, #1 most promising healthcare RCM startup of 2025 by Black Book Market Research, and one of the fastest-growing GenAI startups to watch by AIM Research. Our CEO was ranked among the “Top 50 Healthcare Technology CEOs” by the Healthcare Technology Report, and we have been certified as a “Great Place to Work” for the past 6 years in a row. We’re building on this momentum to redefine what’s possible in healthcare. We’re looking for exceptional people to help us accelerate that reality. ABOUT THE ROLE We’re looking for a strategic, automation-minded Director of Compliance & AI Governance to own and evolve AKASA’s compliance program as we scale. This role is ideal for someone who has led compliance in a healthcare SaaS or AI environment and wants to build a modern, engineering-forward program rather than a paperwork factory. You’ll own our HITRUST, SOC 2, and HIPAA programs end to end, operationalize emerging AI governance frameworks like the NIST AI RMF, and drive the policy lifecycle across the company. The ideal candidate treats compliance as a product: automated evidence collection, continuous control monitoring, and policies people actually read and follow. You’ll join a small, high-leverage team with immediate ownership and room to build. You thrive in a fast-paced startup environment and are agile with an ownership mindset. This is an on-site position that requires 3+ days a week in our South San Francisco HQ. WHAT YOU’LL DO - Own AKASA’s compliance certification portfolio end to end (including HITRUST CSF, SOC 2 Type II, and HIPAA) from control design and implementation through evidence collection, audit coordination, and remediation. Evaluate and pursue new certifications and attestations (such as ISO 27001, ISO 42001, and HITRUST AI) as customer and market needs evolve. - Define compliance roadmaps and ensure org-wide adoption, driving cross-functional alignment and accountability on regulatory requirements. - Build our AI governance program grounded in the NIST AI RMF, partnering with Engineering, Product, and Legal to establish model risk assessments, AI use policies, and documentation that meets enterprise health system expectations. - Drive compliance automation as a first principle: implement and optimize GRC and continuous control monitoring tooling, automate evidence collection across our stack (Okta, Google Workspace, Kandji/Iru, SentinelOne, Nightfall, AWS), and use AI tools to streamline policy drafting, control mapping, and audit…