Dental Front Desk Assistant

Replies within 24 hours **Benefits:** - 401(k) - Competitive salary - Dental insurance - Employee discounts - Flexible schedule - Health insurance - Paid time off - Training & development - Vision insurance - Paid holidays # **Dental Front Desk Assistant - Durham, NC** Our established general dentistry practice in Durham, NC seeking a friendly and dependable **Front Desk Assistant** to support front office operations and help provide an excellent patient experience. **What We’re Looking For:** - Minimum 1 year of dental front desk experience - Experience with scheduling, patient check-in/check-out, and front desk workflow - Knowledge of dental insurance, billing, and patient accounts preferred - Strong communication, customer service, and multitasking skills - Positive, professional, and team-oriented attitude **What You'll Do:** - Welcome and assist patients in a friendly, professional manner - Answer phone calls, respond to messages, and schedule appointments - Support patient check-in/check-out and maintain accurate patient records - Maintain accurate patient records and update systems as needed - Assist with insurance verification, billing, collections, and account follow-up - Ensure the front desk is clean, organized, and welcoming - Deliver excellent customer service and resolve patient inquiries promptly - Work closely with the clinical and administrative team to support patient care **What We Offer:** - Pay: $19–$23/hour, based on experience - Benefits: medical, dental, vision and life insurance - 401(k) - Paid time off **Schedule:** - Monday through Friday - Daytime hours - 8-hour shifts - In-person position Compensation: $19.00 - $23.00 per hour **Careers at Friendly Dental Group** Friendly Dental Group is a dentist-owned dental practice group serving the Greater Charlotte area withover **30 office locations**. For nearly two decades, we’ve built our reputation on providing consistent, high-quality dental care while creating stable, professional careers for the teams who support our practices every day. We believe in doing things the right way—clear expectations, strong leadership, and respect for our people and our patients. **Why Work at Friendly Dental Group** We offer long-term career opportunities in a growing organization that values structure, accountability, and teamwork. Team members can expect: - A stable, established dental practice group with local leadership - Multiple locations across the Greater Charlotte area, offering flexibility and growth opportunities - Clear job responsibilities and performance expectations - Competitive compensation based on role and experience - Supportive management and well-defined operational processes Many of our employees grow within the organization by taking on expanded responsibilities or moving into leadership roles as new offices open and teams grow. **Our Work Environment** Friendly Dental Group practices operate in a **professional, patient-focused clinical environment**. We emphasize: - Team collaboration and communication - Operational consistency across all locations - Compliance with dental, healthcare, and workplace regulations - Respect for patients, coworkers, and clinical standards We’re looking for individuals who value reliability, professionalism, and contributing to a well-run practice. **Career Opportunities** We regularly hire for positions across our offices, including: - General Dentists and Specialty Providers - Dental Hygienists - Dental Assistants (DA1, DA2, EDDA) - Front Office and Patient Care Coordinators - Office Managers and Regional Leadership - Corporate and Administrative Support Roles Each position includes a detailed job description outlining responsibilities, qualifications, and expectations. **What We Look For** Successful candidates at Friendly Dental Group typically demonstrate: - Relevant education, licensure, or experience for the role - Strong communication and interpersonal skills - Dependability and attention to detail - Abilit…