DDS Case Manager

**Goodwill of Western and Northern Connecticut is seeking innovated, outgoing individuals with a great passion for helping others.** **As a DDS Case Manager, you would be** **coordinating and performing case management for residential program participants and other participants who receive funding/service provided by Dept. of Developmental Services (DDS).** Monday thru Friday 8am-4pm Onsite **What Goodwill can offer you** **:** - Opportunities for career advancement - Company-paid professional development and training - A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid) - These benefits available 1^st^ of the month, following 60 days of employment - Two (2) weeks’ vacation, four (4) personal days, and nine (9) days of sick time - Up to $3,000 in qualified Tuition Reimbursement - Nine (9) Paid holidays - 403(b) Retirement Savings Plan, including Employer Match - 50% Employee Discount - Anniversary Rewards - $50 Swag Store credit at year one, with bigger financial rewards every 5 years after. - $200 Referral Program (for every candidate hired that you refer to Goodwill) **Responsibilities**: - Provides case management to all individuals in the DDS IHS (In Home Supports) and other DDS funded individuals as assigned. - Assists participants in accessing all community resources and benefits available including financial, counseling and housing programs. - Develops, implements, and monitors annual service plans (ISP’s) for all residential participants. - Assures compliance with all participants’ funding sources. - Performs monthly record review for all assigned DDS participants to assure CARF compliance. - Communicates with participants’ families, advocates, staff and other persons affiliated with programs on a regular basis to ensure customer satisfaction. - Coordinates medical appointments for all participants and ensures communication with nursing agencies and funding sources. - Ensures that all required documentation is completed to both DDS and CARF standards. - Monitors utilization rates to ensure that participant needs are met. - Schedules and supervises staff. Maintains accurate schedules for all participants, ensuring changes are made as they occur. - Participates in the On-Call rotation for all residential programs. On-Call is for one week on a rotation with other managers in the region and available after hours and on weekends for emergencies and staff call outs. Completes and submits the On-Call reports timely. - Actively participates in agency activities/trainings as required/requested by supervisor. - Attends all necessary team meetings and promotes open communication between Goodwill staff and outside funders, clinicians, etc. - Completes ongoing (Therap) case notes, meeting minutes, monthly reports and other paperwork as required to fully document progress and activities of assigned program participants. - Promotes full community and social integration of program participants. - Assures compliance with residential filing/record-keeping systems (Master Files). - Under the HIPAA Privacy Rule, this position has access to program participants’ Protected Health Information (PHI). - Oversee and ensure compliance with HIPAA, CARF and all other relevant federal, state and local regulations. **Position Requirements**: - Bachelor’s degree in Human Services, Psychology or related field preferred. - Minimum 1 year of experience in direct care, case management or human services field. - An equivalent combination of education and experience may be considered. - Excellent verbal, written, organizational and administrative skills. - Solid computer application skills. - Current Connecticut driver’s license and daily use of a reliable, insured vehicle. - Willingness to obtain and maintain medication certification, CPR and PMT certifications. Start your journey with Goodwill today by applying at **gwct.or…