Customer Service Representative - Bilingual (English/Spanish)

## **¿Tienes experiencia en ventas, servicio al cliente o call center?** ## Conviértete en Experto en Crédito Financiero. Nosotros te entrenamos. Apoyo Financiero, Inc. está contratando talento bilingüe para nuestra sucursal de **Santa Ana**. Esta oportunidad es ideal para personas bilingües con experiencia en **ventas, servicio al cliente, call center, cobranza, retail, cashier o atención directa al público**. No requerimos experiencia previa en servicios financieros, ya que Apoyo Financiero ofrece capacitación completa en el **ciclo de crédito, educación financiera y manejo responsable del historial crediticio del cliente**. En Apoyo Financiero buscamos personas que no solo quieran trabajar en ventas o servicio al cliente, sino que deseen convertirse en **Especialistas en Crédito Financiero**. A través de tu trabajo, podrás ayudar a nuestra comunidad a cubrir una necesidad financiera, alcanzar una meta importante, cumplir un sueño y aprender a tomar mejores decisiones para cuidar su historial de crédito. Nuestro compromiso va más allá de ofrecer productos financieros: queremos acompañar, orientar y educar a nuestra comunidad con respeto, responsabilidad y empatía. En Apoyo Financiero te damos el entrenamiento para crecer en una carrera estable dentro del sector financiero. ### **Perfil ideal:** - Experiencia previa en ventas, customer service, call center, cobranza, retail, cashier o atención al cliente. - Bilingüe inglés/español. - Gusto por trabajar con metas, seguimiento y servicio al cliente. - Capacidad para explicar información de manera clara, profesional y respetuosa. - Interés en ayudar a la comunidad a través de educación financiera y orientación responsable. - Deseo de crecer dentro de una empresa estable. - Capacitación y entrenamiento continuo. - Oportunidades reales de crecimiento interno; en Apoyo Financiero, el **98% de nuestro liderazgo ha crecido dentro de la empresa** ## Do you have experience in sales, customer service, or call center? ## Become a Financial Credit Expert. We will train you. Apoyo Financiero, Inc. is hiring bilingual talent for our **Santa Ana branch**. This opportunity is ideal for bilingual candidates with experience in **sales, customer service, call center, collections, retail, cashier, or direct customer-facing roles**. Previous financial services experience is not required. At Apoyo Financiero, we provide complete training in the **credit cycle, financial education, and responsible credit history management**. We are looking for individuals who want to do more than sales or customer service. We are looking for people who want to grow and become **Financial Credit Specialists**. Through your work, you will help our community cover financial needs, reach important goals, fulfill dreams, and learn how to make better financial decisions to protect and build their credit history. Our commitment goes beyond offering financial products. We are here to guide, educate, and support our community with respect, responsibility, and empathy. At Apoyo Financiero, we provide the training and continuous development you need to build a stable career in the financial services industry. ### Ideal Candidate: - Previous experience in sales, customer service, call center, collections, retail, cashier, or customer-facing roles. - Bilingual English/Spanish. - Enjoys working with goals, follow-up, and customer service. - Able to explain information clearly, professionally, and respectfully. - Interested in helping the community through financial education and responsible guidance. - Desire to grow within a stable company. - Continuous training and development. - Real internal growth opportunities; at Apoyo Financiero, **98% of our leadership has grown from within the company**. **THE OPPORTUNITY** We are seeking success-driven customer service team players. If you have a passion for financial and lending services and working with the public, we will provide the training needed for your professional growth in…