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Customer Service Rep

Polar Beverages · Worcester, MA
Full-timeGeneralEntry Level$20–$22/yr
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About the Customer Service Representative role

Customer Service Representative positions focus on delivering results in their domain. This page aggregates open Customer Service Representative roles and what employers typically expect.

Polar Beverages is hiring for a Customer Service Representative position. This is a full time, in office position, remote work will not be considered. **Responsibilities****:** - Data entry order processing - Ability to work with high volume of emails - Verbal and written communication with customers regarding orders, inquiries, requests and concerns - Knowledge of inventory control - Interact with multiple departments and all levels of management - Warehouse personnel regarding order substitutions and revisions - Sales force regarding orders, pricing, return authorizations, inventory, customer complaints, etc. - Interact with Polar co-pack facilities regarding orders, return authorizations, inventory, etc. - Interact with outside carriers to confirm availability of loads for customer pickup - Manage customers database for advanced shipping notices and routing requests - Ability to multitask and work in a fast paced environment **Minimum Requirements****:** - Prior Inventory or truck scheduling experience is helpful - Good phone skills - Data Entry skills - Good math skills - Computer knowledge, Microsoft Office - Attention to detail and ability to prioritize

Salary estimate

$20 – $22/yr
Provided by the employer.

Skills for this role

SalesCommunication

Resume tips for Customer Service Representative applicants

Interview preparation

Prepare concrete STAR-format stories that show Customer Service Representative outcomes you drove.

Research the employer's product and recent news before the interview.

Be ready to explain how you'd approach a typical Customer Service Representative problem end to end.

Have thoughtful questions ready about the team, tools and success metrics.

About Polar Beverages

Polar Beverages is actively hiring on Jobedly. Explore their open roles and what it's like to work there.

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