About the Customer Service Agent German Speaking role
Customer Service Agent German Speaking positions focus on delivering results in their domain. This page aggregates open Customer Service Agent German Speaking roles and what employers typically expect.
Are you a problem solver, excellent communicator and a people person? If so we are looking for you to join our award winning customer service team based in our stunning offices in Malta! The Wow You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless! At Betsson Group we work with a Hybrid Work From Home (WFH) model, giving you the flexibility of working 3 days in the office and 2 days at home. We want you to excel in the following: Help German and English-speaking customers via e-mail, chat, and telephone Work together with your team to reach the best customer satisfaction (including other KPIs) Translate promotional texts and/or customer surveys in your local language Manage customer accounts Follow company policies and practices regarding player safety, protection, and responsible gaming What's in it for me? Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite! You're good at: Excellent command of the German and English languages (written and verbal) Strong Microsoft Office knowledge Background in customer service, this can be face-to-face, online, or via phone calls Multi-tasking and time management Extra Awesome: Additional languages are considered a plus Benefits: 28 Vacation Days Per Year Relocation (including flights, bonus and accommodation) Hybrid Model Health & Life Insurance & Company Doctor €400 Wellness Allowance €300 Working From Home Allowance Lunch Provided Monday-Friday Company Discounts Company Events Great Atmosphere & Betsson Values Good to know: Start date: Every second week, training is provided Salary: The salary consists of a base salary and a bonus scheme. Work hours: As a customer service agent you work shifts Location: Malta, St Julians Generous relocation package offered Challenge Accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
Salary estimate
$78,000 – $106,000/yr
Provided by the employer.
Skills for this role
Excel
Resume tips for Customer Service Agent German Speaking applicants
Lead with measurable achievements relevant to Customer Service Agent German Speaking (numbers, scope, impact).
Mirror the exact keywords from the Customer Service Agent German Speaking posting so applicant tracking systems rank you higher.
List the specific tools and skills the role names (e.g. Excel).
Keep it to one page for early-career, two pages for senior Customer Service Agent German Speaking candidates.
Interview preparation
Prepare concrete STAR-format stories that show Customer Service Agent German Speaking outcomes you drove.
Research the employer's product and recent news before the interview.
Be ready to explain how you'd approach a typical Customer Service Agent German Speaking problem end to end.
Have thoughtful questions ready about the team, tools and success metrics.
About Betsson Group
Betsson Group is actively hiring on Jobedly. Explore their open roles and what it's like to work there.