Customer Design Technician Associate - Senior

**Job Posting End Date** 07-19-2026 Please note the job posting will close on the day before the posting end date **Job Summary** Responsible for performing entry level technical work and related activities associated with the planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of Company equipment and facilities. **Job Description** **Customer Design Technician Assoc. - Customer Design Technician Sr.:** **What You'll Do:** **Technical Proficiency:** - Possesses technical knowledge acquired from an Associate Degree in Electrical/Electronic/ Civil/Mechanical Engineering Technology. - Gains knowledge of standards, codes, and regulations relevant to area of assignment. - Gains knowledge with pertinent equipment, material, systems, and business processes. - Assists employees in handling defined portions of routine problems when beneficial to AEP. - Possesses basic computer literacy, knowledge, and skills. **Leadership & Guidance:** - Performs work activities as assigned and coached by higher level employees. - Demonstrates ability to work with others in supplying information and seeking assistance as necessary. **Planning & Organization Ability:** - Plans work in accordance with AEP standard planning practices. - Prioritizes routine work to meet the demands of the company. - Maintains accurate records. **Problem Solving & Initiative:** - Applies technical knowledge and experience in resolving problems encountered in assigned work. - Uses initiative in looking for opportunities to improve the process and increase job knowledge/technical skills. - Seeks out, compiles, analyzes, and interprets information necessary to perform work activities and solve problems. **Communication & Interpersonal Skills:** - Communicates effectively, both orally and in writing with internal and external customers. - Assists in the preparation of technical reports and papers. - Demonstrates the ability to be a team player. - Relates to people in an open, friendly, and sincere manner. **Decision Making & Business Awareness:** - Develops decision-making skills based on sound judgment and job knowledge. - Develops an understanding of the roles and responsibilities of the local organizational unit. - Refer to attached matrix for required qualifications. **What We're Looking For:** **Customer Design Technician Assoc.:** **Education and Experience requirements:** - High school diploma or equivalent plus 2 years or related utility industry work experience - or an associate degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields. **Licenses/Certifications:** - Valid Driver's License **Customer Design Technician:** **Education and Experience requirements:** - Associate Degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields plus 2 years of related utility industry work experience - or a high school diploma or equivalent and 4 years of related utility industry work experience. **Licenses/Certifications:** - Valid Driver's License **Customer Design Technician Sr.:** **Education and Experience requirements:** - Associate Degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields, with a minimum of 4 years of related utility industry work experience, - OR High school diploma or GED, with a minimum of 6 years of related utility industry work experience, including experience in work activities and projects requiring technical engineering knowledge. - Meets expectations of the Technician level. **Licenses/Certifications:** - Valid Driver's License **OTHER REQUIREMENTS:** - Physical Demands -Varies by location or territory. - In some locations or territories, technician must be able to: Walk right ways of various terrain in adverse conditions to patrol distribution power lines to determine damage. - Carry and handle telescopic measuring sticks and switching sticks that weigh 11 pounds. - May be required to use…