Credit Controller

Credit Controller Help Shape the Future of Our Finance Team At Hardware & General, we're investing in our people, systems and processes as we continue to build a more efficient, future-focused Finance function. We're looking for an experienced Credit Controller to join our collaborative Finance team. This is an opportunity to do more than credit control—you'll play a key role in supporting the transformation of the function as we introduce smarter ways of working, improve efficiencies and move away from manual processes. If you're someone who enjoys building strong relationships, solving problems and contributing ideas that make a real difference, we'd love to hear from you. As our Credit Controller, you'll build positive relationships with customers and internal stakeholders while helping maintain healthy cash flow across the business. Your responsibilities will include: • Credit control and collections. • Building strong relationships with customers to achieve positive payment outcomes. • Payment allocation and account reconciliations. • Monitoring customer accounts and identifying potential credit risks. • Resolving account queries professionally and efficiently. • Working closely with internal teams to support the timely resolution of customer issues. • Identifying opportunities to improve processes and create greater efficiencies. • Contributing to the ongoing transformation of our Finance function. To be successful in this role, you'll have: • Previous experience in Credit Control and Accounts Receivable. • A solid understanding of credit and collections processes. • Experience with payment allocation and account reconciliations. • Strong communication and negotiation skills. • Experience using ERP or accounting systems. • Intermediate Excel and Microsoft Office skills. • Excellent organisational skills with the ability to prioritise competing deadlines. • High attention to detail and accuracy. • A proactive, customer-focused approach and the confidence to handle challenging conversations professionally. • A positive attitude and a willingness to embrace change and continuous improvement. Why Join Hardware & General? • Be part of a Finance team that's evolving and embracing change. • Contribute to meaningful process improvements and help shape the future of the function. • Join a supportive and collaborative team where your ideas are valued. • Work for a well-established Australian business with over 60 years of success. • Enjoy opportunities for professional growth as our business continues to invest in its people and systems. If you're looking for a role where you can apply your credit expertise while contributing to the evolution of a modern Finance team, we'd love to hear from you. Apply today!