Communications Specialist

## Overview **Communications Specialist** **Location: Duluth, Georgia** **Take your career to the next level with NDCP!** **Company Overview:** National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team. We’re a $3 billion supply chain leader supporting over 10,000 Dunkin’ restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovative logistics, reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management—and we’re looking for passionate individuals to help us keep moving forward. **Position Overview:** The **Communications Specialist** supports NDCP’s day-to-day efforts to communicate with our members (the franchisees of Dunkin’) and employees. Key deliverables include writing member emails and other communication vehicles, designing posters, creating company videos to be used on internal and external platforms, developing user-friendly content for our DC’s, creating digital marketing and social media content, flyers and presentations, and supporting the execution of member, employee and external communications. Reporting directly to the Director, Marketing Communications, this role also performs select duties under the supervision of the Vice President, Corporate Communications. Note: This is a hybrid role; we are looking for someone based in Atlanta who can work in our Duluth, Georgia office two days each week and collaborate with other team members. **Schedule:** Monday through Friday, day hours with occasional after-hours or weekends as needed on call **Why Work With Us?** At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas are heard and your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success—because when you thrive, so do we. Join us and take the next step in a meaningful, rewarding career. **Benefits you can count on:** National DCP offers a robust benefits suite . Check out our career page for our full list of benefits - Medical, dental & vision insurance - Flexible Spending Account (FSA) / Health Savings Account (HSA) - Company paid life, AD&D, short- and long-term disability - 401(k) retirement plan with company match - Paid Time Off (vacation, sick, discretionary) & paid holidays and more! - Additional benefits: employee assistance programs, discount programs, tuition discount program, and more! ## Responsibilities **What you will do:** **Member Communications Support:** - Write and disseminate order portal messaging, emails, SMS text messages and special updates about topics including reroutes, supply alerts, new programs, weather incidents, operational changes, LTOs and more. - Represent Communications team in meetings with other departments including Operations, Information Technology, Member Services, Finance and more to develop plan of action for communicating information to members. - Create videos for the company to be used in member communications. For example, that can be year-end roundups, interviews with executives to explain new developments to members and more. - Develop visually striking digital communications and marketing content including social media posts, emails and minor website updates. - Create flyers, posters, printed items and other visual materials as needed using Adobe Creative Suite Tools and Canva. - Collaborate with Director, Marketing Communications to ensure member communications are timely, accurate, well-branded, and aligned with organizational messaging and communication standards. **Internal Communications Support:** - Develop, coordinate, and distribute employee communications related to Human Resources and Information Technology programs, including employee benefits programs, Open Enrollment, system maintenance, software upgrades, and other updates needing communication suppor…