Client Care Coordinator CalAIM

## Company Description **Client Care Coordinator Benefits** - **Compensation**: **$24 - $29/hr (Negotiable)** - **Type:** Full-Time - **Location: ON-SITE** - **Schedule:** Sunday - Thursday, 8 am - 5 pm - **On-Call evening/morning hours 2-3 times a week $90 on weekday evenings, $115 on weekends** - Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings - Generous PTO Plan (15 Days) and encouragement to USE IT! - 6 holidays - 5 sick days - Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth. - Open Doors, Open Minds: Transparent leadership that listens and values your voice. - Work-Life Bliss: Team outings, company events, and a commitment to putting you first. - An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!). **About Us:** Care Partners At Home is a leading provider of non-medical home care services in Orange County. We serve a diverse client population including Private clients, CalAIM Community Supports members, and Regional Center consumers. Our mission is to deliver high-quality, compassionate, and reliable care while supporting families, caregivers, and payer partners with excellence and accountability. The Client Care Coordinator plays a central role in ensuring seamless care delivery by coordinating client onboarding, caregiver placement, scheduling support, and ongoing service management. This role serves as a primary operational liaison between clients, families, caregivers, internal teams, and payer requirements. **Client Care Coordinator Requirements:** **EDUCATION AND EXPERIENCE** - Fluent Spanish Speaker highly preferred - High school diploma or equivalent - 1–2 years experience in home care, healthcare coordination, or client services - Strong organizational and communication skills - Ability to manage multiple priorities in a fast-paced environment - Experience with AlayaCare, CalAIM, or Regional Center programs preferred **Essential Functions:** - Serve as a primary point of contact for scheduling clients and families - Support client care continuity following start of care - Ensure accurate collection and entry of client information in AlayaCare - Coordinate caregiver placement, scheduling, and coverage needs - Monitor ongoing client satisfaction and address service issues - Maintain accurate documentation, authorizations, and compliance requirements - Collaborate with Intake, Scheduling, Billing, and Operations teams ## Additional Information All your information will be kept confidential according to EEO guidelines.