CIS Homeless Outreach Case Manager - Oahu

**CIS HOMELESS OUTREACH CASE MANAGER – Oahu** Support Recovery. Connect Communities. Change Lives with Mental Health Kokua. Are you passionate about making a difference in the lives of adults experiencing homelessness and mental illness? Mental Health Kokua (MHK) is seeking a **CIS Homeless Outreach Case Manager** to join our Oahu team. In this pivotal role, you’ll deliver outreach and housing transition services, connect clients with essential community resources, and serve as a trusted advocate on their path to stability and recovery. As a Case Manager, you’ll build relationships with clients in the field, coordinate care with partner agencies, and use your problem-solving skills to help individuals overcome barriers and achieve their goals. **CIS Homeless Outreach Case Manager Responsibilities:** - Maintain a caseload of up to 15 clients and meet with each client at least four times per month. - Provide field-based outreach to engage adults with serious mental illness who are not connected to care. - Use motivational interviewing, incentives, and relationship-building to establish trust and promote participation in services. - Assess needs, coordinate referrals for psychiatric, medical, and housing services, and assist with obtaining identification and health plan enrollment. - Complete and document clinical assessments, service plans, progress notes, and data reporting in accordance with agency and funding requirements. - Participate in case conferencing and collaborate with the Continuum of Care, Ohana Health Plan, AMHD, and other providers to coordinate housing placement. - Enter data in the Homeless Management Information System (HMIS) and complete monthly reporting. - Confirm insurance coverage and payer authorizations regularly. - Maintain accurate, confidential client records and adhere to all state and federal regulations. - Participate in supervision, training, and team meetings to ensure high-quality, person-centered services. - Perform other duties as assigned by management. **CIS Homeless Outreach Case Manager Requirements:** - Minimum qualifications include a high school diploma and three years of work experience in human services. - Preferred qualifications include a bachelor’s degree with coursework in psychology or social work and experience supporting individuals with co-occurring mental health and substance use challenges. - Candidates must demonstrate strong interpersonal, communication, and problem-solving abilities; be tolerant and effective in crisis situations; and have the flexibility to work non-traditional hours as needed. - Required certifications and credentials include current CPR, First Aid, and TB Clearance; a valid Hawaii driver’s license, vehicle insurance, safety inspection, and a clean driving abstract; and the ability to pass a criminal background check. - Must be able to lift up to 25 lbs and travel throughout Oahu to engage clients in the field. **Benefits of Joining MHK:** - Medical & Vision Insurance (UHA or Kaiser) - Dental Insurance (HDS) - Supplemental & Pet Insurance - 403B Retirement Plan - Identity Theft & Legal Protection - Paid Leave & Holiday Pay **Why Choose MHK?** At Mental Health Kokua, we believe in “Opportunities to Begin Again.” As a CIS Homeless Outreach Case Manager, you’ll be part of a team committed to helping individuals regain stability, dignity, and hope. Your dedication will open doors for those who need it most. **Be the connection to a new beginning and a place to heal. Join us and apply today!**