Beverage Cart Attendant

| POSITION OBJECTIVE | | --- | In a prompt, efficient, and professional manner, provides a convenient method for members and guests to obtain food and beverage items while out on the course. | ESSENTIAL JOB FUNCTIONS | | --- | - Ensures the Resort’s members’ and guests’ satisfaction in the areas of event services and requests. Promotes the Resort through excellent service, appearance and attitude. - Confirms beverage cart is fully operational before starting rounds on the course. - Stocks and cleans beverage cart throughout the day. - Maintains and exhibits knowledge of proper golf course etiquette. - Maintains up-to-date knowledge of applicable state liquor laws and standard operating procedures provided by management. - Ensures members, guests, and groups are attended to in a prompt, efficient and personalized manner. - Serves food and beverage items to members, guests, and groups while on the course. - Accountable for all transactions that may be, at times, high volume. - Utilization of point of sale (POS) system and creates daily sales reports. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function being solely determined by the manager based upon the particular requirements of the hotel: - Maintains flexibility to take on new and different tasks as directed by the department manager. - Incorporates safe work practices in job performance. - Attends staff meetings and trainings. | EDUCATION/EXPERIENCE | | --- | High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. | REQUIREMENTS | | --- | - Must be able to speak, read, write and understand English. - Must be able to read and write to facilitate the communication process. - Requires good communication skills, both verbal and written. - Knowledge of golf standards. - Knowledge of appropriate food and beverage items. - May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. | PHYSICAL DEMANDS | | --- | - Must be able to sit and drive a golf cart for up to 8 hours per day. Walking and standing are frequently required. Length of time of these tasks may vary from day to day and task to task. - Must be able to bend, stoop, squat and stretch to fulfill cleaning and filing tasks. - Must be able to exert well-paced ability in limited space. - Must be able to lift, pull or push 20lbs on a regular basis and up to 50lbs occasionally - Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity. - Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. - Vision occurs continuously with the most common visual functions being those of near vision and depth perception. - Requires manual dexterity to use and operate all necessary equipment. | CERTIFICATES/LICENSES | | --- | Valid Driver’s License, Sanitation Training and Alcohol Awareness Training. | WORK ENVIRONMENT | | --- | - Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. - Must be able to change activity frequently and cope with interruptions.