Associate Account Manager

Bevi is on a mission to transform how beverages are delivered and consumed. Our connected beverage platform eliminates the need for single-use bottles and cans, making it easy, fun, and sustainable to stay hydrated. As the category leader in IoT-enabled beverage technology, we're building a future where Bevi machines are everywhere people live, work, and connect. We've raised over $160M in venture capital, serve thousands of customers across the US, Canada, UK and Ireland, and we've been rapidly growing year over year, saving over 1 billion bottles from waste. In addition to driving hypergrowth with our current product line, Bevi is heavily investing in new product development. As an Associate Account Manager, you’ll support Bevi’s growing community of customers in our direct-to-customer markets. You’ll be the main point of contact for a portfolio of accounts, focused on expansion, upgrades, and overall satisfaction. You’ll balance proactive outreach with responsive service, building relationships that lead to long-term loyalty and growth. Your Day to Day Manage a portfolio of customers, ensuring satisfaction and retention Identify opportunities for upgrades, expansions, or new product adoption within existing accounts Build relationships with key contacts and act as their go-to resource for Bevi product knowledge Maintain regular touchpoints with customers through email, phone, and video check-ins Track all account activity and renewal data in Salesforce with precision and accountability Partner closely with Sales, Operations, and Marketing to resolve customer needs and identify growth opportunities Participate in trainings and mentorship opportunities to build skills in consultative selling and customer success Requirements 1-2 years of experience in account management, customer success, or a client-facing role Strong relationship-building and communication skills Organized, proactive, and comfortable managing multiple priorities at once Curious, eager to learn, and driven by helping customers succeed Salesforce or CRM experience is a plus Passion for sustainability and enthusiasm for Bevi’s mission #LI-NP1 #LI-REMOTE At Bevi, we believe compensation is a powerful tool to attract, retain, and grow talent. Our Compensation Philosophy centers on 5 principles: Market-driven - We anchor pay decisions in real-time market data Performance-based - We reward individual impact, not just tenure Equitable - We ensure fairness across teams, roles, and demographics Growth-focused - We invest in talent that scales with Bevi Total Rewards approach - We strategically balance base pay, bonuses, benefits, and equity The posted compensation range reflects the salary* for this position. Some roles may be eligible for a commission plan or a bonus incentive. All Bevi employees receive equity in the form of stock options. All full-time employees are invited to participate in our Total Rewards plan, which includes health & medical benefits, flexible spending accounts, flexible PTO, and more. Offers to join Bevi are based on a few criteria, including the scope of the role, the candidate's work experience, targeted skills, internal equity of the team, and external market data. *For Sales roles: The posted range reflects base salary plus commission which is the total potential on target earnings (OTE) for the position. Pay Range $88,060 — $108,780 USD Benefits: Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer 401(k) with company match Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc Generous fully paid parental leave for both birth parents and non-birth parents Fully employer paid disability and life insurances Wellness and fitness reimbursements Monthly stipends for cell phone use and commuting costs Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terra-cycling, too Happy hours, team-building events, bagel breakfasts…