Account Manager, Alt Channels

[**MGA Entertainment**](https://www.mgae.com/) is on a mission to inspire imagination and creativity through innovative toys, entertainment, and experiences that transform play into limitless possibilities. As the largest privately held toy and entertainment company in the U.S., MGA is a global leader in designing and delivering world-class consumer products that spark wonder and drive play forward. Headquartered in Los Angeles with offices worldwide, MGA’s portfolio spans a dynamic range of original and licensed brands — from toys, dolls, games, and electronics to fashion, home décor, and entertainment content including hit movies and TV series. The company is recognized for its bold approach to storytelling, trendsetting design, and deep commitment to quality. The award-winning MGA family includes fan-favorite brands such as [L.O.L. Surprise!™](https://shop.mgae.com/collections/l-o-l-surprise), [Little Tikes®](https://www.littletikes.com/), [Rainbow High™](https://shop.mgae.com/collections/rainbow-high-1), [Bratz®](https://www.bratz.com/), [MGA’s Miniverse™](https://shop.mgae.com/collections/mgas-miniverse), [Yummiland™](https://shop.mgae.com/collections/yummiland), [CarTuned™](http://cartunedcars.com/),[Wonder Factory](https://wonderfactory.mgae.com/)™, [BABY born®](https://babyborn.mgae.com/), and [Zapf Creation®](https://www.zapf-creation.com/en/). To learn more, visit [www.mgae.com](http://www.mgae.com/) and follow MGA on [LinkedIn](https://www.linkedin.com/company/mga-entertainment/), [TikTok](https://www.tiktok.com/@officialmgaentertainment), I[nstagram](https://www.instagram.com/mgaentertainment/) and [Facebook](https://www.facebook.com/mgaentertainment). **Key Area and Results** 1. Account Management & Development 30% 2. Collaborative Forecasting/Planning 20% 3. Analysis (POS, Competition, Opportunities) 10% 4. Communication 20% 5. Prospect & Open New Customers 20% TOTAL TIME UTILIZATION 100% **Alternative Channels** - All retail distribution in USA except Walmart, Target & Amazon. **Position Requirements** Education/Experience: - 3-5 years or more of sales management/sales experience within the toy industry. - Superior relationships with retailer management, buyers, marketing managers, replenishment & planning personnel. - A proven track record of building sales and profitability in a competitive business environment. - Bachelor’s Degree in Business required. Skills/Knowledge/Ability: - Possess elevated financial acumen - Margin/Forecast Planning/ Budget Management. - Excellent strategic and disciplined planning skills. - Well-developed sales, people, communication, administration, sales policy, planning and leadership skills. - Ability to think on your feet and contingency plan. - Formal knowledge customers’ communicative/administrative/planning tools - Complete knowledge of FOB Import and Domestic shipping procedures. - Exceptional computer skills (Microsoft office – Excel, Word, PPT, Teams). - Ability to travel, roughly 2X quarterly or as needed to meet with Customers **Key Result Areas and Activities** **1.** **Account Management & Development** - Create rapport with the retailer’s entire buying team, including all executives, buyers, planners, and replenishment team. - Work with buying teams to understand their needs, performance metrics, time tables, etc. - Respond or acknowledge all customer requests in timely manner. - Be the expert on the products, categories, and competition in and outside your areas of responsibilities. - Manage day to day service issues between marketing, product, customer marketing, and retailer buying teams. **2.** **Collaborative Forecasting/Planning** - Establish and present timelines for line reviews, item conformation time lines, "set" and other relevant dates. - A bottom-up (item level) forecasts must be built in adherence to Global Forecast time line. - Collaborative base-line and promotional forecast must be executed with all buyers. - Seasonal Business Plans for each buyer (pe…